Merchant Support Specialist SaaS (Remote)
Fresh Prints
Intelligems is seeking a Merchant Support Specialist to help ecommerce clients understand, utilize, and troubleshoot our testing platform. You'll report to the Support & Implementation Manager and communicate with customers daily via email, Slack, and chat to resolve issues and deliver an outstanding customer experience.
Responsibilities include delivering prompt customer service, troubleshooting issues, becoming a product expert, managing 20–30 conversations, and collaborating with product,
#J-18808-LjbffrVacancy posted 2 days ago
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