Senior Operations Manager

SENIOR OPERATIONS MANAGER

Location: Greensboro, NC
Salary: $150,000-$170,000 + Annual Bonus + Equity
Schedule: Full-Time | Day Shift
Benefits: Day 1 Medical Benefits + 401(k) Match + Employee Stock Program

POSITION OVERVIEW

Our client, a global leader in veterinary diagnostics, is seeking a Senior Operations Manager to lead a high-volume laboratory operation in Greensboro, NC.

This is a senior leadership role overseeing large teams, multiple levels of management, multiple shifts, budgets, performance metrics, and continuous improvement initiatives .

The ideal candidate is a proven operations leader who knows how to develop people, improve processes, manage through change, and drive measurable results in a fast-paced environment.

WHAT YOU'LL DO
• Lead day-to-day operations for a high-volume veterinary diagnostic laboratory.
• Manage and develop managers and supervisors while providing leadership across multiple shifts and departments.
• Establish and track KPIs around quality, productivity, turnaround time, safety, and financial performance .
• Develop and manage operational budgets and financial objectives.
• Drive Lean, Six Sigma, and continuous improvement initiatives .
• Identify operational challenges and implement solutions that improve efficiency and scalability.
• Build a culture of accountability, employee engagement, development, and retention.
• Coach and develop leaders while strengthening overall team performance.
• Lead change-management initiatives and operational projects.
• Partner with senior leadership and cross-functional teams on business priorities and growth initiatives.
• Ensure operations meet company quality, safety, and laboratory standards.

WHAT YOU'LL BRING
• 5+ years of leadership experience managing large, high-volume operations.
• Experience leading operations across multiple shifts .
• Proven experience managing managers, supervisors, and large frontline teams .
• Strong background in employee development, performance management, and engagement.
• Experience managing operational budgets and financial performance.
• Hands-on experience with Lean, Six Sigma, continuous improvement, or operational excellence programs .
• Proven ability to lead teams through organizational change and growth.
• Strong project management, prioritization, and problem-solving skills.
• Excellent communication and presentation skills with both senior leadership and frontline employees.
• Proficiency with Microsoft Excel, Word, Tableau, and related business tools .

PREFERRED QUALIFICATIONS
• Bachelor's degree in Science, Business, Operations Management, or a related field.
• Laboratory, healthcare, diagnostics, manufacturing, distribution, or similar high-volume operational experience.
• Experience implementing large-scale process improvements.
• Experience leading operations through periods of rapid growth or transformation.

COMPENSATION & BENEFITS
• $150,000-$170,000 base salary.
• Annual performance-based bonus opportunity.
• Equity / employee stock opportunities.
• Annual merit increase opportunity.
• Medical, dental, and vision benefits beginning Day 1.
• 401(k) with 5% company match .
• Employee Stock Purchase Program.
• Pet insurance.
• Mental health and wellness resources.
• Volunteer paid time off.
• Charitable donation matching.
• Additional financial wellness and employee support programs.

WORK ENVIRONMENT

This position operates within a veterinary diagnostic laboratory. Employees may have exposure to biohazards, zoonotic disease agents, and hazardous chemicals and must follow established laboratory safety procedures and protocols.

WHY JOIN?
• Senior leadership role with significant ownership over a major operation.
• $150K-$170K base + bonus + equity.
• Lead and develop a large team through multiple levels of management.
• Opportunity to directly influence operational strategy, performance, and growth.
• Day 1 healthcare benefits and strong retirement programs.
• Join a global organization serving customers in more than 175 countries with significant opportunities for continued professional growth.