Accounting Supervisor

Job Description

Job Description

We are looking for an experienced Accounting Supervior to lead a high-volume receivables and payment operations team. This contract opportunity is ideal for a hands-on leader who can guide daily performance, strengthen team capabilities, and improve operational consistency in a fast-paced setting. The role will partner with cross-functional stakeholders to refine processes, support reporting needs, and help ensure strong service and financial outcomes.

Responsibilities:

• Direct the day-to-day work of a large accounts receivable and payment processing team, setting priorities and maintaining productivity across a fast-moving operation.

• Recruit, coach, and develop staff members while fostering accountability, engagement, and ongoing performance improvement.

• Design and refine workflows, policies, and operating procedures to improve accuracy, efficiency, and service levels.

• Monitor key performance indicators and prepare regular reports covering financial activity, receivables performance, and customer service results.

• Oversee billing, cash application, collections, and related cash activity to support timely and accurate account resolution.

• Handle complex or escalated customer issues with professionalism, ensuring appropriate follow-through and resolution.

• Collaborate with internal partners and other stakeholders to align team output with broader business goals and service expectations.

• Support operational adoption and performance optimization related to recently integrated systems and tools.

• Identify opportunities for continuous process improvement, including the effective use of Excel, reporting tools, and emerging technologies such as AI where appropriate.

• 7+ years of leadership experience supervising accounts receivable, payment processing, or related finance operations teams.
• Strong background in accounts receivable, cash applications, billing, commercial collections, and cash activity management.
• Demonstrated ability to lead large teams and manage performance in a high-volume, deadline-driven environment.
• Experience creating workflows, establishing procedures, and driving continuous process improvement initiatives.
• Proficiency in KPI reporting and advanced use of Microsoft Excel for analysis, tracking, and operational reporting.
• Ability to manage escalated customer matters and balance financial objectives with service expectations.
• Experience in healthcare or insurance environments is highly preferred.
• Prior exposure to call center oversight and system integration efforts is a plus.