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Customer Care Lead: Escalations & Incident Resolution

Rug Doctor by BISSELL

Rug Doctor by BISSELL in Plano, TX is seeking a Consumer Care Coordinator to handle escalated inquiries and coordinate incident responses across phone, email, and chat. You will support customers, retail partners, and internal teams, lead by example, train care staff, and stay current with policies, procedures, and service goals. This on-site role requires strong communication, multitasking, and incident management skills, with a focus on delivering empathetic, professional service. #J-18808-Ljbffr Rug Doctor by BISSELL

Vacancy posted 3 days ago
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