Customer Care Supervisor — Plano (Onsite Lead)
Collectors Universe Inc.
Collectors Universe Inc. is seeking a hands-on Supervisor, Beckett Customer Care to lead the daily operations of our Plano, TX in-office Customer Care team. You will coach Team Leads and Representatives, drive service levels and KPIs, and ensure a superior customer experience across phone, email, and other channels. The role requires 5+ years in customer service, 3+ years in leadership, and strong communication with CRM tools such as HubSpot, Salesforce, and Zendesk. #J-18808-Ljbffr Collectors Universe Inc.
Vacancy posted 1 day ago
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