FOH Manager
$80k - $100kTT UKoffer
About the job FOH Manager
Position: FOH Manager (Front of House Manager)
Location: San Diego, CA - Westfield UTC
Address: 4301 La Jolla Village Dr., Suite 2040, San Diego, CA
- Oversee daily FOH operations, ensuring service flow, ordering, and payment processes meet brand standards
- Inspect dining areas to maintain cleanliness, table setup, and equipment readiness
- Optimize staffing levels to reduce wait times and maximize table turnover
- Lead FOH recruiting, onboarding, scheduling, and performance evaluations
- Conduct ongoing training in service etiquette, guest interaction, and conflict resolution
- Motivate team members through hands-on leadership and accountability
- Engage with guests proactively and resolve concerns in a timely, professional manner
- Handle guest complaints and monitor online reviews (Yelp, Google, etc.) for service improvement
- Deliver elevated, personalized service for VIP and special guests
- Partner with the Executive Chef to ensure smooth order flow and timely food delivery
- Assist with FOH inventory control and supply ordering
- Support the General Manager with sales and labor analysis to improve scheduling efficiency
- Perform other duties as assigned by management
- Minimum 1 year of experience as a FOH Manager in a chain restaurant environment
- Strong experience in team management, training, and staff development
- Knowledge of U.S. restaurant regulations, food safety, and labor laws
- Excellent communication and interpersonal skills
- Fluent in English; Mandarin preferred
- Proficient with POS systems and Microsoft Office
- High school diploma or above; hospitality background preferred
- Annual base salary: $80,000 - $100,000
- Annual performance incentive eligibility
- Medical insurance for eligible full-time employees
- Free meals during shifts and employee discounts
- Career growth and leadership development opportunities
Vacancy posted 1 day ago
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