Supportive Housing Case Manager

Spokane, WA, USA

Full-time

Company Description

Compass Career Solutions, sister company to Dungarvin, strives to be the provider of choice for services that are personalized and enrich people's lives. Our Housing team is responsible for providing case management services and life skill development for homeless individuals and families.  

Please note that this role is not remote and will involve daily in-office work and community outreach. 

Company Perks/Benefits: 

• Wage: $23.00/hr

• Full Range Scale $23.00 per hour - $25.65 per hour (Future increases within the posted range are based on tenure and performance per Compass compensation guidelines. The pay scale provided for this position is based on title and geographical location) 

• Schedule: Monday-Friday daytime hours with flexibility needed for some nights and weekends 

• Medical, Vision and Dental Insurance for eligible employees 

• Supplemental Insurance 

• Flex Spending and HSA Accounts for eligible employees 

• Pet Insurance 

• Life Insurance for eligible employees 

• 401 K plan with up to  3% employer match for eligible employees 

• PAID TIME OFF (PTO) for eligible employees 

• Growth and Development Opportunities 

• Employee Referral Program 

• Employee Assistance Program 

• National Brand Discounts 

• Tapcheck- early pay access 

• PAID training and orientation

Job Description

• Conduct assessments and interviews with clients to determine eligibility.

• Develop and update action plans, case notes, and other documents related to a client’s file.

• Provide ongoing life skills development to assist the client in improving independence and quality of life.

• Good communication is key in this role. You’ll rely on your reading, writing, and communication skills to document care, follow support plans, and collaborate with both internal and external team members.

• Provide specialized and targeted interventions when clients are at risk of eviction.

• Connect clients to medical, mental health, and other supportive counseling services.

• Establish a network of community services and conduct appropriate referrals to clients.

• Guide clients through the process of application, qualification, and re-determination for SSI, SSDI, Medicaid, Medicare, SNAP, and other services as needed.

• Occasionally conduct visits in the client’s home.

• Enlist the support of property management as appropriate for wellness checks.

• Track and report outcomes. Provide data updates as directed.

• Attend and actively participate in scheduled internal and external meetings.

• Travel throughout the area and provide transportation to clients as needed.

• Represent Compass at professional meetings, community events, and to members of the community.

• Ability to use assigned technology as directed in the community (laptop, cell phone, and designated software).

Qualifications

To be considered for an interview, please make sure your current resume includes bulleted details of your direct housing experience.

To Qualify, Applicants must meet one of the criteria listed below:

• Bachelor's Degree in social services or related field and a minimum of one year experience in the coordination of supportive housing or in the coordination of independent living services in a social service setting or, 

• A High School Diploma or GED and two years of experience in the coordination of supportive housing or in the coordination of independent living services in a social service setting.

Ideal Candidates will also meet the following qualifications:

• Self-starter, excellent time management skills, and proactive problem solver.

• Ability to work a flexible schedule.

• Technology savvy, especially with Microsoft Office Applications, Zoom, PC, and Android devices.

• A valid driver’s license, insurance, and access to a vehicle insured for you as a driver are required

• Ability to perform CPR/First Aid as needed.

• Ability to lift up to 50 lbs.

• Must be at least 21 years of age.

• Bilingual Preferred

• Good communication is key in this role. You’ll rely on your reading, writing, and communication skills to document care, follow support plans, and collaborate with both internal and external team members. 

Additional Information

We believe in supporting not only those we serve but also each other, ensuring a collaborative and supportive work environment for all. Compass is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, protected veteran status, disability, genetic information, national origin, age, gender identity, sexual orientation, or any legally protected status per federal and/or state law.

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