Operations Manager

About NewCold NewCold is a global leader in advanced food logistics. Our warehouses and transport network sit at the center of the food supply chain. Connecting the world's major food manufacturers with retailers and food service providers. Our goal is to keep the world's food fresh and safe with our proprietary technologies and innovative solutions. NewCold designs, builds, and operates state-of-the-art cold storage facilities that are highly automated. We push the boundaries of logistics with end-to-end storage and transport operations that add greater resilience, efficiency, and sustainability to supply chains on four continents. And we are growing rapidly. To support our rapid growth, we're constantly looking for talented people to join our team. Want to be a part of a dynamic, forward-thinking environment? Join us! Your role as a Operations Manager Key responsibilities: Position Overview NewCold is seeking a Operations Manager to support warehouse to effectively manage the warehouse team on site and provide a level of service in line with customer requirements, at a level of cost agreed in the budget. To create and develop a professional culture on site, in line with our values and ensure that a positive attitude to Health & Safety is embedded within the team on site. Roles and Responsibilities Ensure a NewCold culture is apparent on the site resulting in employee engagement. Implement a cost-conscious culture in line with budgeted expectations, focused on achieving high levels of customer service. Manage the team in line with company policy and ensure agreed health and safety standards are met. Work with customers on improvement initiatives to reduce costs and/or improve service. Monitor and react to KPI results and working with the Site Manager to identify and share improvement ideas, ensuring contractual customer KPI's are met for service and quality. Creating a culture of a team focused on health, safety and quality in all aspects of warehouse activity. Complete local KPI reports and share information internally, engaging the local team to search for improvement opportunities. Closely monitor and control all expenditure, but with a real focus on payroll costs. React quickly to adverse variances. Communicate structure on site to include daily team briefs and shift handover. Share regular meeting agendas with shifts and local management team. Conduct frequent checks on cleanliness and housekeeping to ensure compliance. Communicate with relevant parties any deviation from process, quality issues, and service issues, or risk of failure in these areas. Complete agreed internal reporting and communication as required by Site Manager. Assist the operation as required by the site, including: Support Business Development initiatives as and when required. Share best practice and standards with colleagues in other NewCold sites and join collaborative projects. Continually look to opportunities for improvement. #NCAJ Who we are looking for: We are seeking motivated and forward-thinking individuals who thrive in collaborative and fast-moving environments. Our ideal candidate has: Experience 10+ years of experience in operational leadership (warehouse operations preferred) Education/Certification Bachelor's Degree in related field of study At NewCold, our people are our most valuable asset. We take pride in our team-oriented culture, where innovation and collaboration are at the heart of everything we do. What we offer: A supportive and collaborative environment. The opportunity for professional growth in a fast-scaling, international company. The chance to have real impact and innovate alongside other bright minds. The challenge of transforming the future of cold storage and food logistics. A strong commitment to employee well-being. Whether you're a seasoned expert or just starting your career, NewCold provides the opportunities and challenges that allow you to grow and excel. Ready to turn your curiosity into impact? NewCold provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, medical condition (including cancer and genetic characteristics), or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training. NewCold expressly prohibits any form of unlawful employee harassment or discrimination based on any of the characteristics mentioned above. Improper interference with the ability of other employees to perform their expected job duties is absolutely not tolerated. #J-18808-Ljbffr