CASE MANAGER

Responsibilities

Kempsville Center for Behavioral Health is a leading community partner providing acute , residential , and Partial Hospitalization treatment for children and teens exhibiting behavioral and/or mental health concerns. The hospital provides high quality care to children, adolescents and their families using quality, evidence-based practice treatments. Founded in 1986, Kempsville Center for Behavioral Health is a 106-bed hospital facility accredited by The Joint Commission (TJC) and licensed by the Commonwealth of Virginia and The Virginia Department of Behavioral Health and Developmental Services (DBHDS).

Website:

Position Description:

The Case Manager assesses needs, develops personalized care plans, coordinate services, and monitor progress to ensure residents receive appropriate, timely, and effective support.

Job Duties/ Responsibilities:

• The Case Manager is responsible for the delivery of services to residents and families.
• Acting as liaison between treatment team, referral source, community agencies, court officials, outside therapists.
• Maintains the integrity of the medical record of assigned residents.
• Leads specific treatment team meetings.
• Prepares and participates in inquiry system by taking inquiry calls and assists in disposition of calls under the guidance of Director of Clinical Services.
• Provides assistance with resident care as needed.

Benefit Highlights:

• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• Tuition Reimbursement program and student loan refinancing
• Employee Assistant Program (EAP)
• Life Insurance and Disability Insurances
• Flexible Spending Account (FSA) and Health Savings Account (HSA)
• Wellness Programs and other voluntary benefits
• Career development opportunities within UHS and its 300+ Subsidiaries!
• More information is available on our Benefits Guest Website UHS Benefits Service Center

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World's Most Admired Companies™ and in 2025, was listed in Forbes ranking of America's Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit

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Qualifications

Requirements:

• Bachelor's degree in social work, Counseling, Clinical Psychology, or related field, or bachelor's degree and experience in related field, required.
• Management experience with knowledge of psychiatric patient care techniques and an understanding of mental illness, preferred.
• Must maintain a valid driver's license required.
• May be required to work rotating weekends and holidays.

Physical requirements:

The physical requirements for this position include being able to stand, squat, kneel, sit, and lie on the floor for long periods of time. Must be able to lift 50 lbs. of weight. The individual must be physically capable of providing direct total physical care to unpredictable, potentially violent, mentally ill patients as necessary, including lifting, supporting, running towards or away from areas where problems are occurring. Able to verbally de-escalate and physically restrain patients/residents when necessary. Ability to successfully perform the facility crisis intervention training and CPR.

Shift: Day Shift with rotating weekends and holidays

Exposure Categories: Blood borne disease exposure category: Category I

EEO Statement:

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Avoid and Report Recruitment Scams:

We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information.

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.