Financial Assistance Coordinator

Job Description

Job Description

Description:

An exciting opportunity to join the team of a progressive YMCA located in vibrant Somerset County, New Jersey. The YMCA is one of the nation’s leading nonprofit organizations dedicated to strengthening communities through youth development, healthy living and social responsibility. With a 150-year-old history, Greater Somerset County YMCA (GSCY) is a pillar of the community and has seven locations across three counties, which collectively serve upwards of 30,000 individuals. GSCY has 100 full-time and 950 part-time employees along with operating revenues to $22+ million.

The Y empowers everyone—no matter who they are or where they are from. To fulfill our purpose of strengthening community for all, GSCY is committed to being an inclusive organization and leveraging our collective impact to address social inequities. To learn more about GSCY, visit our website:

POSITION SUMMARY:

The Financial Assistance Coordinator supports Greater Somerset County YMCA (“Organization”) in advancing its commitment to providing equitable access to membership, programs, and services by helping reduce financial barriers to participation.

This position is responsible for the timely, accurate, consistent, and confidential administration of the Organization’s financial assistance program. The Financial Assistance Coordinator reviews applications and supporting documentation and has delegated authority to approve or deny financial assistance requests based on the Organization’s established eligibility criteria, policies, and procedures. The Coordinator documents determinations and communicates decisions and program requirements to applicants in a caring, respectful, and professional manner.

The Financial Assistance Coordinator maintains confidential records, responds to applicant questions, and collaborates with membership, program, finance, and other staff to support consistent administration of the financial assistance program. Applications or circumstances that fall outside established criteria or require an exception are referred to the Chief Financial Officer for review and determination.

Successful performance requires strong attention to detail, sound judgment, discretion, organization, and excellent interpersonal and communication skills. The Financial Assistance Coordinator demonstrates the Organization’s values of caring, honesty, respect, and responsibility while supporting equitable access to the Organization’s programs and services.

ESSENTIAL FUNCTIONS:

• Evaluate and process financial aid applications
• Provide/maintain a status report on all open applications for operations team
• Maintain financial aid records and documentation
• Monitor and ensure compliance with policies
• Prepare and submit reports related to financial aid activities and expenditures
• Develop and implement strategies to improve the efficiency of financial aid processes
• Other duties as assigned.

Requirements:

QUALIFICATIONS:

• Experience working in a financial aid office
• Excellent communication and interpersonal skills
• Ability to handle sensitive and confidential information
• Strong organizational and time management skills
• Ability to work collaboratively in a team environment
• Proficiency in Microsoft Office Suite

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

1. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
2. While performing the duties of this job, the employee is regularly required to use a computer for extended periods and be able to communicate using a computer and phone/smart device. The employee frequently is required to sit, reach and must be able to move around the work environment. 
3. The employee must occasionally lift and/or move up to 10 pounds.
4. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.
5. The noise level in the work environment is usually moderate.

YMCA COMPETENCIES (Team Leader):

1. Mission Advancement: Reinforces the Y’s values within the organization and the community. Effectively communicates the benefits and impact of the YMCAs efforts for all stakeholders. Implements effective systems to develop volunteers at program, fundraising, and policy leadership levels. Secures resources and support for all philanthropic endeavors.
2. Collaboration: Develops strategies to ensure staff and volunteers reflect the community. Builds and nurtures strategic relationships to enhance support for the YMCA. Serves as a community leader building collaborations based on trust and credibility to advance YMCA mission and goals. Communicates for influence to attain buy-in and support of goals. Provides tools and resources for the development of others.
3. Operational Effectiveness: Integrates multiple thinking processes to make decisions. Involves members and community in the development of programs and activities. Ensures execution of plans. Institutes sound accounting procedures, investment policies and financial controls. Assigns clear accountability and ensures continuous improvement.
4. Personal Growth: Fosters a learning environment embracing diverse abilities and approaches. Creates a sense of urgency and positive tension to support change. Anticipates challenges that can sidetrack or derail growth and personal learning. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

Benefits of working part-time at GSCY include:

• FREE Individual Membership Access to any YMCA in the Nation.
• 10% Discount on most programming at Greater Somerset County YMCA.
• Access to one of the leading retirement programs "Y Retirement Fund" from the first day of employment.
• Opportunities for professional development, mentoring, growth, and promotion throughout the YMCA Movement.
• Supportive and inclusive community for people of all backgrounds and access to Employee Resource Networks.

Greater Somerset County YMCA is a drug free work environment. We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information who share our values of Caring, Honesty, Respect and Responsibility.