Field Operations Manager

Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting‑edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. Compensation for this role is $70,000 – $90,000. The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set. Only applicants that currently reside within a 50‑mile radius of Brandon, MS will be considered for this role. This role is fully on site. What you'll do on a typical day: Monitor, track, and evaluate LCC carrier performance to keep performance indicators (KPIs) and metrics. Lead LCC carrier management to establish countermeasures and improvement plans, execute them, and follow up with carrier regarding progress. Lead on‑site LCC carrier activities to include 12‑16 by 5 coverage for all issues not limited to natural disasters, operation shutdowns, business continuity plans, etc. Create standardized work procedures (SOS/JES) for LCC activities. Educate, train, and monitor LCC carrier execution to standardized work. Perform process audits and lead various carrier performance reviews. Provide reporting for LCC performance metrics to appropriate leadership. Work with the customer to establish strategies for continuous improvement of the consolidation centers. Lead values stream mapping activities and create LCC process flow diagrams. Review weekly logistics consolidation center invoice submission for validity and first‑level approval of invoices in excess of $330K/week and $17M/year. Identify cost savings of $100K/annual in LCC projects. Participate in network carrier transitions that consist of weeklong assignments away from home. Work across two shifts with LCC Operations ending at 18:30 EST at least one afternoon/evening per week. At a minimum, you'll need: 4 years of logistics or transportation experience. Demonstrated group presentation skills and excellent negotiation skills to deal effectively with individuals and groups within and outside the organization. Strong fluency with Windows applications and Microsoft Office programs such as MS Project, Word, Excel, and PowerPoint. It'd be great if you also have: Problem‑solving skills and attention to detail. Comprehend multiple sources of data to identify and solve areas of improvement. Develop insightful, value‑added, and actionable analyses with detailed explanations. Our Benefits Competitive pay Paid time off includes up to 8 holidays, up to 2 floating Diversity Days, up to 13 days PTO hourly, up to 15 days PTO salary, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave 401(k) retirement plan with up to 5% company match Insurance: health, prescription, dental, vision, basic and supplemental life, short and long‑term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity Employee Assistance Program (EAP) Tuition reimbursement, adoption assistance Tax‑Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account Health Reimbursement Arrangement We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre‑employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here. #J-18808-Ljbffr