ServiceNow HRSD Engineer

Openkyber

ServiceNow Portfolio Manager AI Critical Product Area Remote
Experience: 10+ years overall experience with a minimum of 3+ years in ServiceNow product/portfolio management. Candidates need hands-on experience managing ServiceNow solution portfolios, product roadmaps, accelerator development, adoption programs, and stakeholder engagement across ServiceNow domains such as CRM, CSM, ITSM, ITOM, AI, HRSD, Employee Center, or other ServiceNow product areas.
Required Skills:

ServiceNow AI Solutions

ITSM and ITOM

CRM and CSM

Product & Portfolio Management

AI/GenAI Solution Strategy

Accelerator Development

Key Responsibilities:

Lead AI-focused ServiceNow solution portfolios and accelerator initiatives.

Define and execute product roadmaps aligned with AI-driven business outcomes.

Design and manage reusable AI-based accelerators, frameworks, and solution assets.

Drive stakeholder engagement, adoption, customer satisfaction, and portfolio growth.

Collaborate with business, product, and engineering teams to operationalize AI capabilities across ServiceNow workflows.

Provide thought leadership on AI-enabled ITSM, ITOM, CRM, and CSM solutions.

Certifications:

ServiceNow CSA (mandatory)

Relevant CIS certification preferred

AI-related ServiceNow certifications preferred

For applications and inquiries, contact:View email address on us.fitly.work

Apply

Vacancy posted 1 day ago

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