Training Manager

dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world’s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we’d love to have you onboard.

On the ground, dnata USA keeps 27 of the country’s major airports connected – both with each other and the world - including John F. Kennedy Airport in New York City. Handling 200,000 tonnes of cargo, guiding 15,000,000 passengers and keeping 50,000 flights in the air each year, the work that the dnata USA team complete on the ground is crucial to keeping the country in the air.

Training Manager:

Influential position dedicated to the development, implementation, and promotion of a safe, accident free, and healthy work environment. In addition, conducts impactful training programs for employees of the organization by performing the following duties personally or through subordinates.

• Supports the implementation of safety policies and procedures to be followed by Company personnel in compliance with local, state, and federal occupational safety and health, environmental, and security requirements
• Consults with all departments on design and use of equipment, facilities, fire prevention, safety and environmental programs
• Performs an assurance function as it relates to the entire training evolution – classroom, OJT and recurrent.
• Ensures compliance with applicable regulations, internal policies and meeting compliance requirements from our customers
• Formulates teaching outline and determines instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings, and workshops. This includes keeping managers and employees alerted as to the hazards of working
• Coordinates, performs and oversees on-the-job training programs
• Selects or develops teaching aids such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works
• Conducts training sessions covering specified areas required by dnata and Customer training matrices for new hire orientation, operations training, on-the-job training, health and safety practices, refresher training, and recurrent training
• Tests trainees to measure progress and evaluates effectiveness of training
• Maintain files and records as necessary
• Provides direction, management, technical expertise and training to support our IMS and SMS programs
• Ensures and participates in safety board meetings
• Proactively performs graphical and numerical analysis of hazards, near misses and incidents to determine trends. Provides recommendations to senior management in an effort to achieve the safest environment possible.
• Review/approve planning, design, and modification of materials processes, operations, personnel changes or building layouts affecting all aspects of the IMS/SMS. Management of Change Process
• Reports on progress of employees under guidance during training periods
• Other Duties as assigned

To perform this job successfully, an individual must be able to perform each essential

duty satisfactorily. The requirements listed below are representative of the knowledge,

skill, and/or ability required. Reasonable accommodations may be made to enable

individuals with disabilities to perform the essential functions.

Job Qualifications

• Bachelor’s Degree in a related field, or an equivalent level of education and experience.
• Minimum three (3) years of experience in the aviation industry
• Must pass background check
• Possess/maintain a valid State driver's license and other FAA/Airport required identification/seals or authorizations
• Must be flexible to work variable shifts, weekends, and holidays
• Specific shifts to be determined by administrative staff due to operational needs
• Must be able to work extended hours on short notice during irregular operation
• Ability to work in inclement weather