Civil Rights Case Manager

Job no: 495258 Work type: Staff Full-time Location: UMBC Campus Categories: Other Department Office of Equity and Civil Rights Position Overview The Civil Rights Case Manager will provide supportive and administrative leadership to support UMBC's Office of Equity and Civil Rights (ECR). The Civil Rights Case Manager will have primary responsibilities for case intake and management. This position requires the ability to work with confidential and highly sensitive information and maintain confidentiality in compliance with university policies, procedures, and federal and state laws/regulations. Responsibilities Coordinate closely with the Senior Case Manager/Deputy Title IX Coordinator and/or the AVP for Equity and Civil Rights/Title IX Coordinator to conduct initial assessments of all reports of sexual misconduct, discrimination, and harassment and conduct intakes with individuals who make a report and/or disclosure. Serve as the primary resource for managing and ensuring all parties, including students, faculty, and staff, have access to the appropriate supportive measures and campus and/or community resources, and coordinate the follow-up and monitoring of individuals for any additional supportive measures or resource referrals. Maintain comprehensive documentation using a case management system and produce relevant data reports as needed. Build and maintain relationships with various campus departments, including but not limited to Student Affairs, Counseling Services, Health Services, University Police, Women's, Gender and Equity Center, Academic Departments, and provide care and support as students, faculty, and staff navigate the resolution process. Required Minimum Qualifications Bachelor's degree preferably in social work, psychology or related field. At least (1) year of experience working in Title IX and/or other civil rights related field. Demonstrated knowledge of civil rights/equal opportunity and other relevant laws such as Title VI, Title VII, Title IX, Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, Clery Act, and VAWA. Proficiency with Microsoft Office and case management systems (e.g., Advocate, Maxient). Strong administrative skills to include the ability to track case progression, meet established timelines, maintain accurate and detailed records, and follow-up as needed. Excellent written and verbal communication skills with a strong attention to detail, organization, and project management. Keen interpersonal skills, cultural awareness, and sensitivity to interact, collaborate, establish rapport, and maintain productive working relationships with students, faculty, administrators, and staff who may be dealing with trauma and/or in crisis. Demonstrated ability to work with highly sensitive and private topics in a professional, confidential, unbiased, and trauma-informed manner. Demonstrated ability to share ideas, to be open to the ideas of others, and to work toward university and division goals and interests to include a demonstrated interest in fostering inclusive excellence. Preferred Qualifications Prior experience as a Title IX/EEO Coordinator, investigator, or decision-maker in a higher education setting is preferred. Experience in mediation/conflict resolution/restorative practices concepts, models, and/or principles is highly desirable. Tuition remission at UMBC for eligible dependents after two years of FT employment. Additional Benefits Life and disability insurance Retirement plans (including the choice of joining the pension plan) Wellness opportunities Much more Salary Salary: $77,000 - $87,000 depending on qualifications and experience. The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Hours: Full-time; Type: Regular; FLSA Status: Exempt. Equal Opportunity Statement UMBC is an Aff... Applications from women, minority group members, veterans and individuals with disabilities are encouraged to apply. If you require a reasonable accommodation for a disability for any part of the employment process, please contact the Human Resources Department at View phone number on click.appcast.io or MD TTY Relay Service View phone number on click.appcast.io between 8:30 a.m. and 4:00 p.m. Monday through Friday. Work Authorization As required by the 1986 Immigration Act, be prepared to present acceptable documentation upon hire showing your identity and that you are a U.S. citizen or an alien who is authorized to work. Advertised: May 15 2026 09:00 Eastern Daylight Time Applications close: Open Until Filled #J-18808-Ljbffr