Vice President, Product Strategy
JPMorgan Chase & Co.
Join a team where your product leadership shapes how people pay every day. You'll turn customer needs into secure, easy-to-use card payment experiences and scale them through launch and beyond.
As aVice President, Card Payments Product Strategyin theCard Cobrand Product team, you will lead end-to-end strategy and delivery of scalable card payment capabilities, from discovery through launch and ongoing optimization. You will translate customer needs and business goals into a clear roadmap, align cross-functional partners, and use data to improve customer experience and business impact.
Job responsibilities
- Own end-to-end product strategy and roadmap from discovery and business case through launch and scale
- Translate customer insights and business goals into clear requirements, user journeys, and release plans
- Define scope and sequencing from minimum viable release through long-term vision
- Drive prioritization decisions and trade-offs across product, design, and technology partners
- Partner with risk, fraud, legal, compliance, finance, analytics, servicing, and operations teams to deliver solutions responsibly
- Establish success measures and operating cadence using dashboards, business reviews, and action plans
- Prepare executive-ready materials including roadmap updates, scorecards, and decision documents
- Monitor performance and customer feedback to optimize adoption, experience outcomes, and financial impact
Required qualifications, capabilities, and skills
- Bachelor's degree or equivalent experience
- 7 years of experience in product strategy or product management across payments, credit cards, fintech, digital commerce, or customer experience
- Demonstrated experience leading new product builds from ambiguity through launch with strong delivery discipline
- Proven ability to influence and align cross-functional stakeholders across product, technology, design, risk, fraud, legal, compliance, finance, analytics, servicing, and operations
- Strong communication skills, including concise, decision-oriented writing and executive-level storytelling
Preferred qualifications, capabilities, and skills
- Master of Business Administration or equivalent strategic/product experience
- Experience delivering card payment capabilities such as digital wallets, pay-over-time features, merchant offers, authentication, or dispute experiences
- Familiarity with payments concepts including tokenization, authentication, dispute workflows, and fraud prevention controls
- Experience partnering with external platforms or third parties to deliver payment-related capabilities
Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.
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