Orientation Dorm Coordinator

Job Description

Job Description

The Orientation Dorm Coordinator(s) aides in the facilitation of the overall dorm experience, ensuring a positive first experience for our professional drivers.

Responsibilities

• Ensure our Future Professional Drivers are treated with a respectful. friendly and welcoming experience.
• All administrative tasks related to the professional drivers’ accommodations.
• Check drivers in for orientation ensuring all data is entered accurately and timely and drivers receive all required materials.
• Manage Meal Voucher tracking sheet
• Manage the rental car return process
• ⁠Collaborate with contractors to provide adequate accommodations for drivers attending orientation
• Independently manage time and resources to meet specified performance standards.
• Complete daily, weekly, monthly reports as required.
• Put together check-in welcome packets; Orientation folders; and other material as needed
• Keep front desk & breakroom areas cleaned and in a presentable manner
• Escalate any issues in timely manner

Knowledge, Skills, and Abilities

• Knowledge of Microsoft Office Suite as well as other web-based applications

• Excellent communication skills, writing, verbally, and electronically.
• Ability to prioritize tasks
• Must be a team player and a “people person” who can remain calm and optimistic in a high-volume, pressured environment.
• Must have excellent customer service experience
• Must be highly organized with paperwork and data and be accountable for results.
• Must have an excellent attendance record that can be verified at prior jobs

Education/Experience

• 2+ Years Customer Service Experience-Dorm/Hotel or other customer facing role preferred
• High school diploma

Competitive Compensation

We believe in rewarding excellence. Our compensation approach balances market-based salary ranges with individual performance, experience, and tenure ensuring your pay is fair, competitive, and aligned with your growth. The posted range reflects the full pay band for the position. The expected pay range below represents where most candidates are hired, based on experience, skills, and internal equity. Candidates with more extensive or highly relevant experience may be considered toward the higher end of the overall pay band.

• Expected Pay Range: $17.00-$19.30
• Full Pay Range: $17.00-$26.70
• Pay Grade: 5
• 401(k) Match: Build your future with our generous company match.
• Serious Health Condition Pay: Financial protection when it matters most

Robust Health & Wellness Benefits

Your well-being is our priority. Our full health benefits package is designed to support every aspect of your health—from preventive care to peace of mind:

• Medical, Dental & Vision Insurance
• Telemedicine Access
• Company-Paid Short & Long-Term Disability Coverage
• Health Savings Account (HSA)
• Company-Paid Life Insurance

Time to Recharge

We believe rest fuels results. Our time-off benefits help you maintain balance and bring your best self to work:

• Generous Paid Time Off (PTO)
• Paid Company Holidays
• Time off to Volunteer

Culture-Driven Perks

We’ve created a workplace culture where people feel empowered, supported, and excited to grow. Our corporate perks are designed to elevate your everyday:

• Casual Dress Code: Dress for your day.
• Tuition Reimbursement: Advance your education with financial support.
• Employee Discount Program: Exclusive savings on everyday essentials and more.
• Dependent Care Flexible Spending Account (DFSA)
• Adoption Assistance: Meaningful support for growing families.
• Employee Assistance Program (EAP): Confidential, 24/7 support for life’s challenges.
• Pet Insurance: To protect your furry family members

Covenant Logistics is an Equal Opportunity Employer

Disability/Veteran

VEVRAA Federal Contractor