Human Resources Director

Human Resources Director

The HR Director provides strategic and operational leadership to align human resources initiatives with the mission and goals of Family Health Center. This role is responsible for fostering a community reflective, compliant, and performance-driven culture that supports high-quality patient care and equitable outcomes.

Key responsibilities include:

• Develop and implement HR strategies that support clinical operations, community health initiatives, and compliance requirements.
• Ensure compliance with federal and state employment laws, HRSA requirements, HIPAA, and OSHA regulations.
• Oversee credentialing and privileging processes for clinical providers.
• Lead recruitment and retention efforts for medical, administrative, and executive talent.
• Oversee compensation and benefits programs, including management of grant-funded salary structures.
• Direct employee relations, investigations, and conflict resolution practices in alignment with labor law and organizational values.
• Support workforce planning, organizational development, and succession planning. Support training and development initiatives across all levels of the organization.
• Lead performance management processes, including goal setting, appraisals, and corrective action protocols.
• Collaborate with finance and compliance teams on HR-related audits, reports, and grant management.

Qualifications include:

• A Bachelor's Degree in Human Resources or related field from an accredited college or university is required. Master's Degree is preferred.
• A minimum of seven (7) years of progressive experience in managing the Human Resources functions is required, or an equivalent amount of education and experience.
• Active certification as PHR or SPHR is preferred in addition to experience in health care or human service-related organizations.

HR Director competency matrix- FQHC environment:

Competency Area - Key Skills & Knowledge - Proficiency Level

Regulatory Compliance - HRSA, FTCA, HIPAA, FMLA, ADA, EEO, OSHA, Credentialing/Privileging Protocols - Expert

Talent Acquisition & Retention - Recruiting in underserved areas, provider shortage strategies, cultural fit assessment - Advanced

Employee Relations - Conflict resolution, burnout prevention strategies - Advanced

Strategic HR Leadership - HR strategy alignment with clinical priorities, workforce planning, executive consultation - Expert

HR Operations & Systems - HRIS/payroll systems (e.g. ADP), policy development, performance appraisal design - Advanced

Training & Development - Compliance training, supervisory skills, leadership development - Intermediate to Advanced

Benefits & Compensation - Plan design, cost analysis, total rewards strategy, grant-funded salary structures - Advanced

Community Health Integration - Understanding of social determinants of health, health equity practices, staff alignment with community engagement goals - Intermediate

Data Analysis and Reporting - HR Metrics, Workforce data, turnover/retention analysis, compliance audit support - Intermediate

Family Health Center has the right to modify the duties and functions of the job description based on the needs of the organization.