Phone Customer Service Representative
$19.17 per hourFull-time
3PL Vision LLC
:
: We are seeking highly motivated and professional individuals to join our team as Client Support Service Professionals. This role involves handling incoming phone calls related to various account and service inquiries with accuracy and efficiency while maintaining world-class service standards.
Preferred Qualifications:
- College degree
- Previous contact center or customer service experience
Responsibilities:
- Handle incoming client inquiries via phone with professionalism and efficiency
- Provide support for cash management products and services
- Assist clients with online and mobile application navigation and troubleshooting
- Respond to general account and financial-related questions
- Maintain key performance metrics in a high-volume environment
- Contribute positively to a fast-paced, team-oriented setting
- Adapt quickly to changes and multitask effectively in a dynamic environment
Ideal Candidate:
- Professional, career-driven, and client-focused
- Strong communication and problem-solving skills
- Able to thrive in a performance-based role with measurable outcomes
Company Description: 3pl Vision boasts over two decades of experience collaborating with leading global enterprises to meet their needs for flexible workforce solutions and on-demand talent. We are a worldwide organization offering strategic workforce management, IT consulting, and on-demand talent services. Our specialization lies in serving various sectors including Financial Services, Healthcare, IT, Life Sciences, Aerospace & Defence, Energy, Retail, Telecom, Manufacturing, and Engineering.
Job Type: Contract
Pay: $19.17 per hour
Shift:
- 8 hour shift
- Rotating shift
Education:
- High school or equivalent (Required)
Experience:
- Call center: 1 year (Required)
Ability to Commute:
- Columbus, OH 43219 (Required)
Work Location: In person
Vacancy posted 3 days ago
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