Assistant Director of Property Management

Assistant Director of Property Management

Location: Harlem and Long Island City and throughout the 5 boroughs of NYC

Overview

Salary Range $70,000.00 - $75,000.00 Salary/year Position Type Full-Time Exempt

Description

Unit: Scattered Site Housing (SSH)

Reports to: Director of Property Management

Salary: $70,000 - $75,000 annually

Status: Full Time; Regular; Exempt

Days/Hours: Monday - Friday; 9am-5pm

Organization Overview: The Fortune Society, Inc. (Fortune) has been working for over 57 years in service to our mission: to support successful reentry from incarceration and promote alternatives to incarceration, thus strengthening the fabric of our communities. The organization has evolved into one of the nation's preeminent reentry and justice-informed service organizations, providing formerly incarcerated people with the skills and wrap-around services needed to break the cycle of crime and incarceration and to build productive lives in their communities.

Fortune has grown steadily over the years to an agency with close to $90 million in annual budget with just under 600 staff. We anticipate that we will keep growing, both in size and depth of service. Fortune has a dual mission: both advocacy and service. The advocacy portion of our mission focuses on building a more just criminal legal system and reducing the barriers to reentry into society. The service side of Fortune has evolved to encompass a broad range of programs that started with employment and education and now includes a robust array of services, among them: alternatives to incarceration, supervised release, court advocacy, discharge planning within correctional facilities, licensed substance use and mental health treatment, a housing continuum ranging from emergency and transitional through permanent congregate and scattered site housing, assistance in obtaining benefits, a care management unit, HIV services, a food and nutrition program, and an arts program. Each service we provide is informed by the needs of the population we serve. Fortune currently serves approximately 14,000 people a year. Our program models are recognized, both nationally and internationally, for their quality and innovation. We have locations in Brooklyn, The Bronx, Manhattan and Queens.

Position Summary: The Assistant Director of Property Management will provide an oversight of the lease acquisition process for Fortune's Scattered Site Housing program (SSHP). The Assistant Director will primarily be responsible for lease acquisition, outreach to landlords and management companies, advocacy, team development and training, advocacy and maintaining a tracking of leases. Liaison with case management staff on shared initiatives and audit preparation.

Core Competencies

Mission, and Fit: Embodies Fortune's mission and values and will be an effective member of the team in furthering both. The candidate should exhibit compassion and understanding for our participants (wherever they are in their re-entry process) and embrace Fortune's core value that none of us should be measured against the worst things we have done.

Job Knowledge: The Assistant Director must embody the values and mission of the Fortune Society. This includes meeting our participants where they are in the re-entry process, demonstrating our values through compassion and understanding; and affirming that none of us should be measured against the worst things we have done. Second chances are the Fortune Society's value base approach to our work.

Creativity and Innovation: Seeks, evaluates, and implements alternative solutions and looks beyond obvious solutions. Integrates input and ideas from different sources to share information and or explore opportunities to obtain results. Brainstorms and encourages new ideas and solutions. Pursues new methods and solutions and thinks outside the box. Develop new approaches that prove to be effective at obtaining results.

Communication: Builds effective formal and informal communication channels. Shows tact and diplomacy while maintaining open, honest dialogue with coworkers and management and those they work with. Keeps relevant people accurately informed and up to date of both positive and potentially negative information. Organizes communication to engage a diverse audience. Writes and speaks clearly, persuasively, and concisely; focuses on the needs of specific individuals and groups.

Essential Duties and Responsibilities

• Develop and maintain appropriate housing stock by working with the Director of Property management.
• Conduct training, supervision and onboarding of new and existing staff.
• Assist with audit preparation and work with EQI on standardizing data and procedures.
• Ensure ongoing location and negotiate of new apartment leases for new or existing participants with landlords of vacant units.
• Attend management meetings, review trends for discussion and updates.
• Attending advocacy events related to Fortune Society's housing and social justice initiatives.
• Review and approve inspections of new and existing housing units to ensure compliance with applicable HPD, DOB and HUD housing codes and standards, using the Housing Quality Standard (HQS) inspection form.
• Review tenant portion for accuracy of rent using the HUD tenant rent calculation tool. Work with social service staff on tenants in arrears.
• Review rental arrears reports and provide strategies for payment.
• Review client services in the agency's proprietary database, as well as in the appropriate contract funder database, if applicable.
• Assist with correspondence to landlords regarding any unit repair issues or building violations. Review and approve work order repairs from contractors across the entire SSH portfolio.
• Supervision of the property management coordinator and field support for the lease renewal process for all units by ensuring staff are engaging landlords in a timely process to ensure every unit has an updated lease.
• Ensure staff order timely furniture deliveries for new participants into the program.
• Review client moves as necessary, including apartment swaps, move-ins, move outs and reserve vehicles and securing movers.
• Review management of the electronic apartment repair log, updating repair issues through completion.
• Document all interactions with landlords and staff on housing placement and apartment repair issues through finalization in property management database.
• Create, develop and maintain a secure "key system" along with access to all scatter-site housing units.
• Review and preapprove check requests from our finance department for landlord or other relevant vendor payments.
• Know and understand monthly reporting submitted by the Director.
• Other responsibilities as assigned.

Qualifications

• High school diploma, some college or property management certification preferred.
• Must possess valid NYS Driver's license and be approved to drive on agency insurance.
• At least 5 years of experience placing homeless individuals with behavioral health challenges and or criminal justice backgrounds in independent or permanent supportive housing using direct landlord placement.
• Must possess strong NYC based landlord portfolio and knowledge of housing landscape.
• Strong marketing and negotiation skills.
• Skilled in data management including - Microsoft Office and other property management or case management systems.
• Strong follow-up, time management and organizational skills.
• Ability to work well on your own and be self-directed, but also work within a structured team.
• Strong verbal and written communication skills.

We seek talented, dedicated individuals from all walks of life who possess a strong commitment to this mission. Relevant personal experience is a plus.

Travel Requirements - Travel a must as unit acquisition, moves, and apartment inspections will require travel throughout the New York City area.

Physical Demands: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities and requirements listed are representative of the knowledge, skills, minimum education, training, licensing, experience and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

The Fortune Society is an Equal Opportunity Employer. All qualified applicants will be afforded equal employment opportunities without discrimination because of conviction history, race, religion/creed, color, national origin, sex, age, disability, sexual orientation, gender identity, military status, predisposing genetic characteristics, victim of domestic violence status or marital status.