Account Associate

Account Associate

STARK is the discerning designer's go-to source for luxurious custom carpet and rugs. Our mission is to help create world class experiences by making design industry professionals the heroes in their projects. We believe in supporting businesses to preserve craftsmanship and enable unique and specially designed spaces to exist. We deliver peace of mind service while offering an expansive, diverse, and innovative product assortment that is accessible and convenient.

Established by Arthur Stark and his wife Nadia in 1938, the foundation of STARK was always to provide the very best products to our customers. With a rich history, third generation owners Chad Stark, as CEO, and Ashley Stark, as Creative Director, bring the STARK legacy into the new century by staying true to their founding principles. To seek out the best craftsman and methods of manufacturing for the most innovative and beautiful designs.

STARK is seeking to hire an Account Associate for our New York City showroom. This is a developmental, client-facing role designed to support our Account Managers while building the foundation for a long-term career in luxury sales and the interior design trade.

Job Responsibilities:

• Participate in a comprehensive training program focused on sales fundamentals, product knowledge, and client service.
• Provide exceptional front desk and showroom coverage, ensuring a high-quality client experience.
• Provide sales and administrative support to Account Managers throughout the sales process.
• Work closely with Account Managers to learn additional skills, assist with pre-sale tasks, and share ideas.
• Support showroom coverage for out-of-town showrooms as needed.
• Engage in continuous learning to strengthen skills, contribute to team success, and foster adaptability.
• Operate in accordance with standard best practices and STARK's Core Values.
• Serve as a positive contributor to company culture.
• Perform other tasks and duties as assigned.

Job Requirements:

• Prior carpet experience is ideal.
• Industry-related experience and/or luxury brand experience is a plus.
• Strong interest in the interior design trade with excellent interpersonal, communication, and computer skills.
• Experience in the design industry preferred.
• Associate or Bachelor's degree (Interior Design or related field preferred) and/or a minimum of 2 years of retail or to-the-trade sales experience.
• Highly motivated with a strong desire to learn and grow in a sales environment.

Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Supplemental Benefits
• Great Paid Time Off Policy
• 401k match