CCYP Sales Support Assistant
IMPULSE UNIVERSE INC
Job Description
Job Description
Benefits:
- Company parties
- Free food & snacks
- Health insurance
- Paid time off
- Pipeline & Lead Management: Monitor, organize, and track inbound leads generated by the digital marketing team. Ensure no prospect falls through the cracks from initial contact to final contract signing.
- Sales Customer Support: Act as a dedicated, trusted point of contact for prospective SMB clients. Answer product questions, explain CCYPs digital marketing and web/video service packages, and guide them through onboarding.
- Cross-Functional Collaboration: Work directly within the digital marketing team to align marketing collateral, promotions, and AI-driven campaign insights with active sales conversations.
- Deal Optimization & Closing Support: Assist account executives with drafting proposals, preparing contracts, and coordinating post-sale handoffs to the content and technical teams to ensure a flawless client experience.
- Bilingual Mastery: Mandatory fluency in English and Chinese (Mandarin speaking, reading, and typing) is essential for effectively supporting and communicating with our North American Chinese business clientele.
- Sales Operations or Support Experience: Prior experience in sales support, customer success, or account managementideally working with SMEs or B2B services.
- Tech & CRM Literacy: Proficiency with modern CRM tools, project management software, and communication platforms to keep pipelines organized and transparent.
- AI & Digital Product Awareness: A strong comfort level with digital marketing concepts (web, video, SEO) and an openness to utilizing AI-assisted tools to streamline administrative workflows.
Flexible work from home options available.
Vacancy posted 6 days ago
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