ISO Coordinator

Job Description

Job Description

Job Type: Full-time, Exempt

Duration of role: Permanent

Location: Pocahontas, AR

About Us

At Tate we are passionate about everything we do. As an independent brand operating within Kingspan Group, a global plc group of companies, Tate has been recognized worldwide as an industry leader in the development and manufacture of data center infrastructure solutions and commercial office raised access floors, for over 60 years. With revenues of over $420m and growing, Tate plays a pivotal role in offering expertise in cutting edge design engineering in order to craft solutions, by working collaboratively with clients as a trusted partner.

Tate continues to grow and expand, operating multiple manufacturing and commercial sites across the US, Europe, the Middle East, Asia, and Australia. We are excited about our fresh, dynamic, and inclusive team of experts working on new innovations and forward-thinking designs, as we remain a market leading player within our industry. We continue to invest heavily in the best available manufacturing tools and equipment needed to adhere to Tate’s world class standards and in keeping with our Planet Passionate sustainability strategy, our focus is on having minimal climate impact.

We are excited by potentially welcoming you as part of our team as we continue to grow on a worldwide scale.

About the Role

The ISO Coordinator is responsible for supporting, maintaining, and improving the organization’s Quality Management System (QMS) in accordance with ISO 9001 standards. This role ensures compliance with all applicable requirements, facilitates internal and external audits, and promotes a culture of continuous improvement across the organization.

What You’ll Do

• Maintain and update the Quality Management System (QMS) documentation to ensure compliance with ISO 9001 requirements
• Coordinate and support internal and external ISO audits, including certification and surveillance audits
• Act as the primary point of contact for ISO-related matters within the organization
• Monitor corrective and preventive actions (CAPA) to ensure timely resolution and effectiveness
• Conduct internal audits and prepare audit reports with findings and recommendations
• Ensure proper document control procedures are followed, including version control and distribution
• Provide training and guidance to employees on ISO standards, procedures, and best practices
• Track key quality metrics and generate reports for management review
• Assist in risk assessments and continuous improvement initiatives
• Collaborate with cross-functional teams to ensure compliance and process consistency
• Stay updated on changes to ISO standards and communicate impacts to the organization

Additional Expectations

• Remain compliant with the Code of Conduct and Policies which includes the Kingspan Group Compliance Policy.
• Ensure that all duties related to product compliance are adhered to in accordance with the Product Compliance Policy, Laws, Regulations, and market demands.
• Responsible for all tasks to achieve compliance goals and demands of the Compliance Management System.
• Must raise concerns related to the Compliance Management System to their supervisor, manager, or any member of the Leadership Team, or through the confidential whistle blower service.

What You’ll Bring

• Bachelor’s degree in Quality Management, Business Administration, Engineering, or a related field (or equivalent experience)
• 2–5 years of experience working with ISO 9001 or similar quality management systems
• Strong understanding of ISO 9001 standards and audit processes
• Experience with internal auditing and document control systems
• Certification such as Internal Auditor or Lead Auditor (ISO 9001) is preferred

What You'll Get

• Pay range: $75,000-$85,000.
• Career Scope and Advancement: As we grow, new positions and career opportunities arise, offering accelerated paths for the right candidates, locally and globally.
• World of Wellness Philosophy: We empower you to take charge of your health and well-being. You’ll have access to a wide range of medical, dental, and vision benefits, along with personalized guidance from a “Health Advocate.” We also offer other supplemental options, including 401k, legal, disability, and theft insurance, to ensure your financial wellness.
• Corporate Social Responsibility: Through Planet Passionate we are determined to reduce our manufacturing carbon (CO2e) emissions to as close to zero as technically possible, together with halving carbon intensity in our primary supply chain. We are very involved in our community, and you will have ample opportunities to support us in creating a better world.
• Skills Development: Given the dynamic pace of our business and a strong collaborative environment, your new role will be diverse and multifaceted – allowing you to be more versatile and develop a broader skill set.
• Mentorship and development: At Tate, we don’t believe in hierarchy, we work together as one team for one common goal. You will have access and exposure to our senior leaders and experts for learning in your role, and additionally mentorship for the future.
• Culture: We have a great team culture, highly collaborative, supportive, and social. Together we innovate, collaborate, take ownership, and strive for excellence.

Stay connected with us on LinkedIn for insights into life at Tate. Join us in our mission to make a difference through exceptional solutions.

Tate Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics. We are committed to providing reasonable accommodation to qualified individuals with disabilities. Employment may be contingent upon completion of post-offer requirements in accordance with applicable law.