Direct Support Professional - Supported Employment Focus

Job Description

Job Description

Build Job Skills. Support Independence. Create Meaningful Opportunities.

Sample Supports’ is seeking a dependable and encouraging Job/Career Coach to help adults with intellectual and developmental disabilities develop vocational skills, obtain meaningful employment, and succeed in community workplaces.

Job Coaches typically work one-on-one or with small groups at community job sites. You will provide hands-on instruction, supervision, advocacy, and individualized support while helping each person build confidence and independence.

Although Supported Employment is the primary focus, this position is part of our combined employment and day-services team. Employees must also be willing to provide Day Program coverage based on individual, staffing, and program needs.

Team members often describe this work as life-changing and incredibly rewarding. We know you can choose to work anywhere, choose an organization where your work makes a difference.

Culture Index Requirement

To be considered for this role, you must complete the
Culture Index Survey. This is not a test, and there are no right or wrong answers. It helps us build well-balanced teams and match people with roles where they can thrive.

What You’ll Be Doing

• Provide individualized job coaching at community workplaces
• Teach job duties, workplace routines, time management, communication, and professional behavior
• Help individuals understand and meet employer expectations
• Support individuals in building confidence, independence, and long-term employment stability
• Provide on-site training, supervision, advocacy, and problem-solving
• Communicate regularly with individuals, workplace supervisors, families, and interdisciplinary team members
• Identify barriers to employment and help develop practical support strategies
• Follow each individual’s service plan, employment goals, behavior plan, supervision requirements, and safety protocols
• Complete daily service notes, employment tracking, progress updates, and billing documentation within required timelines
• Communicate concerns, changes, incidents, and employment progress to the appropriate team members
• Provide transportation to job sites, community activities, and other authorized services
• Use trained crisis-prevention, de-escalation, and NVCI techniques when needed
• Report suspected mistreatment, abuse, neglect, or exploitation as a mandatory reporter

• Supporting individuals during group activities and community outings
• Providing supervision during program hours and transitions
• Leading recreational, volunteer, educational, or skill-building activities
• Teaching communication, social, community-safety, and independent living skills
• Supporting individuals with behavioral, personal care, mobility, or other needs within the employee’s training
• Providing transportation and maintaining required supervision in community settings
• Following individual service plans, behavior plans, and program protocols

Flexibility between Supported Employment and Day Program services is an essential function of this position.

Qualifications

• Must be at least 18 years old due to driving responsibilities
• Valid driver’s license and reliable transportation required
• Willingness to transport individuals receiving services in a personal or agency vehicle as assigned
• Ability to meet required motor vehicle record and insurance standards
• Ability to work independently in community and workplace settings
• Strong communication, patience, reliability, and problem-solving skills
• Ability to complete accurate electronic documentation on time
• Ability to remain calm and professional during behavioral escalations or emergencies
• Ability to work with individuals who may display unpredictable, aggressive, or high-risk behaviors
• Willingness and ability to perform trained NVCI physical interventions when necessary to maintain safety
• Ability to meet the physical requirements of employment and Day Program assignments
• Ability to pass required criminal background and protection-services checks

Previous experience in disability services, employment support, education, behavioral health, or human services is helpful but not required. Sample Supports provides comprehensive training and ongoing support.

Why Join Sample Supports?

At Sample Supports, we believe that supporting our employees helps them provide the best possible care to the people we serve. You will receive training, guidance, and opportunities to build valuable skills in Supported Employment, job coaching, Day Program services, and community-based care.

Health and Financial Benefits

• Flexible paid time off
• Medical, dental, and vision insurance
• Postpartum wellness package
• Hospital indemnity coverage
• Flexible spending and dependent care accounts
• Monthly employer contribution to dependent care accounts
• Accident and short-term disability insurance
• 100% employer-paid life insurance
• Voluntary term life insurance
• Pet insurance
• Mileage reimbursement
• Cell phone reimbursement
• Discounted cell phone plans
• 401(k) with up to a 4% employer match

Well-Being and Professional Development Benefits

• Employee Assistance Program with free mental health, legal, and financial resources
• Paid professional development and certification opportunities
• Free clinical supervision for qualifying degrees and licenses
• Annual anniversary gifts and celebrations
• Bonus opportunities for all positions
• Dream Project
• Five- and Ten-Year Anniversary Trips
• Virtual Sleep Training and Night Nanny Services for Eligible Parents
• Weekly meal services for eligible new parents
• Supplemental parental leave pay for qualifying employees

Benefit eligibility may depend on employment status, hours worked, tenure, and applicable plan requirements.