Network Administrator

Network Administrator

State of New York Job Title: Network Administrator Duration: 30 Months Location: Split time between 50 Wolf Road, 2nd floor, Albany, NY 12232 and 16 Avis Drive, Latham (NYSDOT Traffic Signal Lab) (Hybrid) Position Type: Contract Hours Per Week: 40 Interview Type: Webcasting

Scope of Project:

Project: DOT Traffic Safety Management & Operations - Traffic Signals Act as Expert Network Administrator for the DOT Transportation Safety Management and Operations (TSMO) Technology Program to ensure the reliable, secure, and efficient operation of the network infrastructure that connects both Information Technology (IT) and Operational Technology (OT) systems on a day-to-day basis.

Responsibilities:

• Architect technology solutions/systems that meet or exceed Agency business requirements aligning with NYS ITS Technical and Security Service standards and strategies.
• Troubleshoot and resolve issues with Network gear deployed in support of DOT Traffic Signals and Traffic Management Centers (TMCs) including performance tuning, log analysis and security.
• Work with COTS Vendors and Agency business areas for gear installation, configuration, and testing. This includes pre-configuring field devices for installation by Agency business users.
• Review the network architecture and gear currently in place and provide detailed specifications for proposed solutions and recommendation of appropriate solutions, upgrades, replacements working with ITS and Agency business teams to recommend solutions to improve it.
• Provide L3 Technical support for an enterprise-level DOT Traffic Safety Management Organization and Intelligent Transportation System.
• Use Agency business applications to update inventory details on field network equipment.
• Train field technicians on aspects of remote connectivity at a level necessary to assist field technicians effectively and remotely in installation and maintenance field systems.
• Adherence to ITS security and technology policies.
• Some off-hours work will be required.
• Remotely guide field technicians (business users) through installation and maintenance of field equipment.

Required/Preferred Skills:

• 84 months experience with Cisco hardware and Cisco IOS software in a complex TCP/IP environment including routing, port forwarding/NAT, VPN management.
• 84 months experience configuring and troubleshooting LAN Networking equipment in a complex networking environment of at least 1,000 remote endpoints that includes switches, routers/firewalls and VPN devices. This includes troubleshooting issues using protocol analysis tools (i.e. Wireshark) and conducting analysis on network data captures.
• 84 months experience with DMVPN, IPSec, OSPF/BGP and SDWAN in a large distributed OT field network.
• 84 months experience supporting and troubleshooting Cisco routers with cellular modems.
• 60 months experience supporting and configuring wireless network equipment from vendors such as Cisco, Ubiquiti, Aruba.
• 60 months experience working with business users to:
• Understand their business requirements and implement technical solutions to meet those requirements
• Work as a member of a team that includes both technical and business users
• Manage changing priorities
• Communicate between business users and technical resources
• 48 months experience configuring and managing network equipment using centralized management consoles (i.e. Cisco IoT Dashboard, Cisco Meraki, etc.). This includes keeping firmware up to date and standardizing device configuration.