Warehouse Manager

Job Description

Job Description

This position is located in Portland, Oregon and will support the Director of Operations by directing daily operations of all warehouse activities and ensuring materials and goods are received, stored, and shipped efficiently.  Balance hands-on logistics with high-level human capital management.  Needs to be as comfortable managing a unionized workforce as they are with a Warehouse Management System (WMS).

·       MAJOR RESPONSIBILITIES:

·       Operational Excellence:

o   Establishes operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse inventory current. Lead and measure all daily processes to ensure order fulfillment and production are completed with excellence on a daily basis. Partnership with the Director of Operations for resolving daily challenges and ensuring timely and accurate completion or order fulfillment for Operations.

·       Human Capital Management:

o   Support all human resource processes in the warehouse. This includes helping to source and staff all positions, support the performance management process, administer compensation when necessary, and training and development. Create a culture that promotes positive employee relations. Insure Teamster union contract is being followed.  Exposure to confidential information is restricted to salary information for respective Teamster employees.

·       Safety and hygiene:

o   Monitors activities of work team to ensure that safe practices are in place and are being strictly adhered to. Monitors warehouse to ensure that proper housekeeping is being practiced. Safety is more than a policy; it’s an organizational core value.

·       Expense Management:

o   Support and oversee daily and ongoing expenses to ensure that financial capital is used as efficiently as possible. Prepares work order for repairs and requisitions for replacement of equipment. Scheduling, tracking and expediting freight; work with carriers to resolve freight discrepancies;

·       Inventory management:

o   Monitor work and processes to ensure that product is moved correctly from receipt to bins or production to shipping.  Utilize Warehouse Management Systems (WMS) to automate and track operations. Responsible for VMI (Vendor Managed Inventory).

·       Sales Support:

o   Support sales representatives and sales leadership to deliver outstanding customer service. Support current business by providing timely responses to service failures and customer concerns. Support the Director of Operations with resolving customer complaints.

·       Education:

o   Bachelor's Degree preferred, relevant work experience accepted in lieu of degree. 3 to 5 years supervisory experience, with demonstrated abilities supporting personnel, and warehouse employees. Preferrable 5 years business experience, with several years being in a distribution center environment.

·       ADDITIONAL REQUIREMENTS:

o   Effective communicator in both group and individual settings. Effective writing skills. Demonstrated ability to model Active Listening. Approachable. Effective in multi-cultural environments. Excellent presentation skills

o   Extremely high sense of urgency, personal energy, and stamina. Capable of handling multiple priorities and extensive time demands. High level of personal integrity.

o   Effectively navigates through complex situations, both internal and external, that may require multiple decision makers. Demonstrated experience in customer relations and the ability to lead work environments that embrace the principles of positive employee relations.

Pierce Pacific Manufacturing has been meeting the demands of the heavy equipment industry since 1931. Pierce is an industry leading design and manufacturing company of specialized attachments for material handling, forestry, mining, excavating, demolition and more. Please visit for more information.

Company Description

Pierce Pacific Manufacturing has been meeting the demands of the heavy equipment industry since 1931. Pierce is an industry leading design and manufacturing company of specialized attachments for material handling, forestry, mining, excavating, demolition and more. Please visit for more information.