Associate Claims Examiner

Are you a recent college graduate or considering a career change? Kinsale Insurance has a proven track record of helping candidates like you build rewarding careers through our Associate program. Join Kinsale Insurance, a leading excess and surplus (E&S) lines carrier headquartered in Richmond, VA. We're known for our innovative, high-quality approach to specialty insurance - helping clients navigate complex risks across Property, Casualty, and Specialty lines in all 50 states.
About the Role

As an Associate Claims Examiner, you'll join a collaborative, fast-paced team where no two days are the same. You'll develop hands-on expertise in evaluating and resolving commercial insurance claims under the guidance of experienced Claims Supervisors. We promote from within and offer clear career paths - no prior claims experience required. If you bring strong communication skills, analytical thinking, and a drive to learn, we'll teach you the rest.
What You'll Do

• Managing a desk of low-to-moderately complex Property and Liability claims under the supervision of a Claims Supervisor.
• Conducting thorough investigations throughout all stages of the claims process.
• Evaluating coverage and drafting clear, accurate correspondence to policyholders.
• Communicating proactively with policyholders, claimants, and other stakeholders to keep all parties informed on claim status.
• Determining liability, assessing exposure, and negotiating claims through to resolution.
• Maintaining accurate, organized documentation and records in each claim file.
• Driving claims toward timely and effective resolution with a proactive, solutions-oriented approach.

What You Bring

• Associate's or Bachelor's degree, or relevant experience in the insurance industry.
• Superior written and verbal communication skills with the ability to engage diverse stakeholders.
• Strong analytical and problem-solving abilities with attention to detail.
• Solid organizational and time management skills with the ability to manage a high-volume claims desk.
• Proficiency in Microsoft Office products including Word, Outlook, Excel, and PowerPoint.
• A team-oriented mindset with the ability to thrive in a collaborative environment.
• Strong negotiation skills and experience directing investigations are a plus.

Why You'll Love Working at Kinsale

• Competitive Pay & Bonus Opportunities - Rewarding performance and initiative with a strong base salary and performance-based bonuses.
• Comprehensive Benefits - Health, dental, and vision insurance with up to $3,600 (individual) or $6,800 (family) in HSA contributions per year.
• Work-Life Balance - Generous paid time off including 22 days of PTO and 10 paid company holidays.
• Career Growth - Clear promotion paths from within, dedicated mentorship, and ongoing professional development.
• Retirement & Security - Up to 6% matching 401(k) contributions on base salary and bonus, fully vested from day one, plus standard life insurance and disability coverage.
• Continuous Learning - Annual $3,000 reimbursement for educational training and professional certifications.

Integrity & Responsibility

Kinsale values strong financial responsibility. A credit check will be conducted as part of the selection process for roles that require sound judgment, trustworthiness, or access to sensitive information.
Ready to Apply?

If you're motivated, detail-oriented, and eager to grow, this is your opportunity to build a meaningful career in insurance claims. Join Kinsale Insurance and thrive in a company that rewards initiative, collaboration, and excellence.

Apply today and start building your future with us!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.