VIP IT Help Desk Specialist II

DLH Corporation

DLH Corp in Bethesda, MD, is seeking an experienced IT Support Specialist to provide Level 1–2 technical assistance to a diverse user base supporting Mac and Windows environments. You will handle tickets, diagnose issues, and ensure timely resolutions under tight SLAs. The role requires strong customer service, familiarity with ITSM tools like ServiceNow, and the ability to obtain a Public Trust clearance. NIH-related applications may be part of the work, offering growth in a mission-driven #J-18808-Ljbffr DLH Corporation

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Vacancy posted 5 days ago

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