Supervisor-RMA-A2

Location: USA - Fort Worth, Silver Creek Rd Division: Solutions Job Posting Title: Supervisor - RMA-A2 (115378) Job Type: Full Time POSITION SUMMARY The Operations Supervisor is responsible for supervising, labor management, and planning of inbound, outbound, product slotting and customer communication activities daily, including labor scheduling, space utilization, equipment and manpower. People management responsibilities include hiring and training, planning and assigning daily work, conducting performance appraisals, addressing performance issues and resolving problems. Under the direction of the Operations Manager or Distribution Center Manager, the Supervisor is responsible for supervising the receiving, warehousing and shipping of products in a manner consistent with company service and cost objectives. As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site‑specific policies. ESSENTIAL DUTIES AND RESPONSIBILITIES Conduct staff meetings to review daily/weekly work activities, plan and assure continuous improvement. Effectively keep senior management and client representatives informed of critical issues that affect operations. Ensure the development of systems and procedures for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures. Implement and report ongoing cost‑saving measures; provide ideas and suggestions for more efficient operations. Meet all client specified KPI’s and comply with quality system requirements. Manage operations to achieve prescribed objectives; apply sound communication and motivational techniques, and create programs to fairly and equitably supervise, counsel, and (where needed) discipline team members. Assist in creating programs for hiring, training, and professional development; participate in performance evaluation system for recommending promotions, wage increases, and other HR activities. Hold overall training and evaluation responsibilities of warehouse staff. Plan the daily work schedule by reviewing existing work orders, arrival notices, and customer instructions. Review pending jobs or trends, plan for reorganization of warehouse space, and adjust levels of supplies, equipment, or staffing. Train new staff in assigned duties, delegate training responsibility to experienced team members, and assess progress of trainees. Keep informed of quantity and quality of jobs being performed throughout the day, providing guidance and advice as necessary. Assign supervisory duties to experienced team members acting as leads for lower‑level staff; keep abreast of progress or problems. Keep Manager advised of progress or problems requiring attention on a daily basis; hold regular meetings with warehouse staff to assess overall status. Assist in the physical operations as needed. Deliver results by leveraging the skills of the right people at the right time. Maintain a high degree of motivation in team members to provide the highest levels of customer satisfaction. Provide ongoing growth and development opportunities for team members. Provide input and conduct annual performance reviews for team members. Support adherence to standard operating procedures (SOPs) and train team members with adherence to corporate and client SOPs. SKILLS & ABILITIES Must have a high‑school diploma or general education degree (GED). 3 years’ experience working in a logistics/distribution/relevant environment. 1 year experience in a supervisory role. Preferred: Prior MHE certification or knowledge of basic MHE operation. The expected base pay range is – . Actual compensation will be determined based on job‑related factors such as relevant experience, skills, education, certifications, and geographic location in accordance with applicable laws and company policy. EEO STATEMENT DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at View email address on click.appcast.io. DSV reserves the right to defer or close a vacancy at any time. #J-18808-Ljbffr