Hotel Assistant General Manager

Job Description

Job Description

We are looking for an experienced assistant general manager with solid leadership abilities who can grow with us. You will collaborate with our general manager to plan and oversee the hotel's daily operations and assume the GM responsibilities in their absence. This position is responsible for managing employees and ensuring our guests have a 5-star experience with our services.

Our ideal candidate is passionate about customer service while also maintaining the hotel's budget and quality standards. You must have 3 years of management experience in the hospitality industry, and a bachelor's degree in hospitality management is strongly preferred. Apply today if this sounds like an exciting new opportunity for you!

$85,000 - $95,000 yearly

• Compose an annual budget in coordination with department heads and the general manager, and perform audits throughout the year to ensure profitability
• Consult with the general manager to ensure that all guest service standards are met daily
• Propose adjustments that will increase hotel profitability by assessing department performance and identifying issue areas
• Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention
• Ensure that all local, state, and federal rules and regulations, as well as any corporate or brand-established policies and practices, are followed

• 3+ years of experience working in a hotel or the hospitality industry required
• You must have previous experience in a manager role overseeing a team, preferably in a hospitality role
• Have superb communication skills, organizational skills, and problem-solving skills
• A high school diploma or GED, and a bachelor’s degree is required, preferably in hospitality management or a related field
• Proven customer service experience as a manager; strong guest-focused mentality

As downtown Chicago’s first hotel to receive the Silver LEED (Leadership in Energy and Environmental Design) certification, our four-star hotel has mastered the art of combining luxury and sustainability. At the corner of Clark and Huron Streets, step past our vintage façade into a lobby that feels worlds apart from the urban bustle. Elements of earth, wind, water, and fire create an immediate sense of relaxation and well-being, lending a stylish yet cozy feel.

We offer a competitive benefits package designed to support your health, financial well-being, and professional growth, including:

• Employee Hotel Discounts
• Up to 90% employer-paid medical coverage
• Health Savings Account (HSA)
• Employee Assistance Program (EAP)
• 7 paid holidays (6 fixed, 1 floating)
• Employee Referral Bonus Program
• Recognition & Incentives Program
• Commuter Assistance
• Voluntary benefits (including pet insurance)
• Duolingo Premium Account
• Training & professional development opportunities