Supervisor O'Brien's Restaurant O'Hare

O’Briens Riverwalk Supervisor

Seeking an organized, efficient, and customer service-oriented seasonal restaurant supervisor to lead our growing team and handle the day-to-day operations of our seasonal cafe. In this role, you will play a key role on our team by hiring, scheduling, and the restaurant staff as well as overseeing the success and profitability of the business.

Duties and Responsibilities

• Assist in recruiting, training, supervising, discipline, and development of restaurant staff, including hosts, servers, bartenders and dishwashers
• Create employee schedules to ensure adequate staffing of the restaurant
• Handle paperwork and other administrative duties, communication with corporate office
• Coordinate daily front of the house and back of the house restaurant operations
• Promote and market the business, while consistently assessing profitability and identifying areas for improvement. Knowledge of the City’s Riverwalk and events.
• Respond efficiently and accurately to guests’ inquiries and complaints
• Handle complaints, conflicts, questions, and suggestions from restaurant employees
• Responsible for proper opening and closing procedures

Requirements and Qualifications

• Strong communicator with excellent interpersonal skills
• Customer service-oriented attitude
• Ability to work independently, as well as lead, manage, and motivate a team
• Willingness to work in a fast-paced environment and stay cool under pressure
• Keen problem solver eager to tackle challenges in an organized and strategic manner
• Candidates with prior experience as a supervisor are preferred
• Valid Food Service Sanitation Manager Certificate and BASSET Certificate (can be obtained if necessary)