Customer Success Strategist - US & Canada
Lyzr AI
About the Role
This role exists to make sure enterprise customers actually get value from AI—not just deploy it.
As a Customer Success Strategist, you’ll own the success of 4–6 Fortune 500 customers using Lyzr’s AI agent platform. You’ll work with them from early PoCs through production rollouts and expansion, ensuring AI initiatives deliver measurable ROI.
This is not a support role and not a relationship-only role. You’ll operate like a strategic partner—combining customer success, consulting, and design thinking—while working closely with Solutions Strategy, Engineering, Product, and Sales across US, UK, and European time zones.
What You’ll Do
Own customer outcomes: retention, expansion, and time-to-value
Build and run success plans tied to business KPIs and outcomes
Lead QBRs that clearly show ROI, impact, and next opportunities
Guide customers from PoC → production → scale
Identify and manage technical, adoption, and organizational risks early
Run design-thinking workshops to improve workflows and user experience
Translate business goals into execution plans for technical teams
Coordinate cross-functional teams (Solutions, Engineering, Client stakeholders)
Partner with Sales on renewals and expansion once value is proven
What You Need
5+ years in Customer Success, Strategic Consulting, or Enterprise Account roles
Experience working with Fortune 500 / Global 2000 customers
Hands-on exposure to complex technology implementations
Comfortable discussing AI / ML concepts (you don’t need to code, but you must understand how these systems work)
Strong executive presence and experience with C-level stakeholders
Ability to build ROI models, business cases, and strategic roadmaps
Excellent English communication skills
Willingness to work across US and European time zone
Ownership mindset—you follow things through until outcomes are delivered
Why Lyzr
Work on real enterprise AI deployments, not pilots that stall
Direct exposure to Fortune 500 executives and strategic initiatives
High ownership, high visibility, and real accountability
Opportunity to help shape how customer success is built as we scale
Collaborate with strong product, engineering, and strategy teams
- ...This role exists to make sure enterprise customers actually get value from AI—not just deploy... ..., and time-to-value Build and run success plans tied to business KPIs and outcomes... ...communication skills Willingness to work across US and European time zone Ownership mindset...Suggested
- ...420+ B2B brands behind us, we know what real results... ...something. The Paid Strategist is a crucial, client‑... ...creating and managing custom client strategies, and... ...Proven and measurable success with mid‑market or enterprise... ...businesses, including Canada, the UK, and Australia....SuggestedRemote jobWork at officeHome office
$90k - $110k
...Paid Strategist – Senior Account Strategist, Paid Media *This role is... ...via OCT Proven and measurable success with mid‑market or enterprise... ...to work from anywhere in the US, with the option to enjoy our... ...established businesses, including Canada, the UK, and Australia. For global...SuggestedWork at officeRemote workHome officeDirective
New York, NY5 days ago$225k
...Securities' Global Strategy team is seeking a Vice President, US Rates Strategist who will be responsible for generating actionable trade... ...expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives...SuggestedWork at officeLocal areaWork from homeFlexible hoursTD Bank
New York, NY3 days ago$110k - $170k
...figuring out how to connect them. Our customers come to us with a hunch that the only way to protect... ...better use of their data. Deployment Strategists are responsible for turning that hunch... ...and helps ensure many pathways to success at Palantir. Promoting health and well...SuggestedWork experience placementWork at officeRemote workWork from homeRelocation package$110k - $170k
Deployment Strategist, Build To Apply - US Government Location: New York Compensation: $110,000 - $170,000 USD / year Job Tags: Strategy & Ops... ...uncovering dots and figuring out how to connect them. Our customers come to us with a hunch that the only way to protect their...Work experience placementRelocation package$150k - $210k
Enterprise Growth Strategist (Customer Success) Clay | Full-time Unknown About Clay Our mission is to help organizations turn any growth idea into... ...partners, and club members. Some things to know about us: Our community includes 11,000+ customers, 150+ integration...Full time$158.75k - $186.25k
Your role UBS is seeking an intellectually curious and analytically driven individual to join our US Rates Strategy team. This role sits at the intersection of markets, economics, and quantitative analysis, with responsibility for translating complex data into clear, compelling...Full time- ...Mathematics, Statistics, Physics, or Computer Science. A Master’s or PhD is strongly preferred.**Product Knowledge:** Deep expertise in US interest rate markets, including cash Treasuries, futures, options, and swaps. A thorough understanding of fixed income mathematics...
$95k - $160k
Deployment Strategist - US Government Build cohesive understanding of critical problems, data, product needs, and user motivations. Location... ...the shape they form—figuring out how to connect them. Our customers come to us with a hunch that the only way to protect their troops...Work experience placementWork at officeRemote workWork from homeRelocation package- We are seeking a highly motivated and analytical US Rates Strategist to join our dynamic Treasury Trading team. The successful candidate will be responsible for developing and articulating macro and micro investment strategies across the US interest rates spectrum. This...
- Citigroup Inc. is seeking a highly motivated US Rates Strategist to join their Treasury Trading team in New York. The role involves developing macro and micro investment strategies and collaborating with traders to generate actionable trade ideas and provide in-depth market...
- ...particularly in sports. Responsibilities include prospecting for new business, nurturing client relationships, and achieving sales targets. This position offers an exciting opportunity to thrive in a startup culture with significant global impact. #J-18808-Ljbffr US Media
- ...New York City to manage tax diligence for investments and advise on tax structures. Ideal candidates will have extensive knowledge of US tax laws, previous experience in a Big Four firm, and the ability to handle complex tax issues effectively. The role includes...
$158.75k - $186.25k
UBS is seeking an analytically driven individual for a full-time role in New York on the US Rates Strategy team. Responsibilities include producing research on US rates markets, building quantitative models, and collaborating with other research desks. The ideal candidate...Full time$88k - $125k
...New Business Sales Account Strategist Businesses of all shapes and sizes rely on Google... ...media, and commitment to maximize customer success. You act like an owner, move with velocity... ...sellers...and we have fun doing it. The US base salary range for this full-time...Full time- Nashville Public Radio is seeking a Deputy US Head of Newsletters in New York City. This senior role involves developing and producing newsletters, editing content for quality, and managing newsletter operations using Sailthru. Candidates should have strong copywriting...
- ...preferably a Master's or PhD. The role requires deep knowledge of US interest rate markets and the ability to build financial models... ...Strong communication and interpersonal skills are essential for success in a fast-paced trading environment. #J-18808-Ljbffr Citibank (...
$90k - $110k
...on delivering unmatched growth for ambitious brands. we build brands that last. With a specialized pod team structure, each Lead Strategist here is backed by a tight-knit team and equipped with the tools needed to drive real results. We don’t believe in bloated client...Remote workShift workRight Hook Digital
New York, NY2 days ago$80k - $100k
...This is a fully remote position for applicants based in: US East Coast, Midwest, or Eastern/Mid Canada Salary: $80,000 - $100,000 USD, depending on... ...Based on our Account Strategy framework, here's what success looks like in this role: Client relationships and trust...Remote workHuman Made, makers of Altis DXP
New York, NY5 days ago$75k - $90k
...they do. We're looking for a Paid Media Strategist to join our rapidly growing team. The Paid... ...… Your day-to-day This role involves successfully managing client campaigns in the digital... ...workspace. Celebrate and connect. Join us for annual team retreats, weekly Coffee...Remote workHome officeQRY
Jersey City, NJ5 days ago- ...marketing, SEO, and CRO, particularly within the SaaS sector. This role enables you to work remotely while directly impacting client success and strategy. We offer a competitive salary range of $80,000-$85,000, with bonuses and comprehensive benefits including unlimited...Remote work
Directive
New York, NY5 days ago $112.6k - $160k
...Capgemini Invent - Strategist - Global Strategic Deals At Capgemini... ...cutting-edge solutions. Join us to drive transformation tailored... ...relate to AI/Data Science, Digital Customer Analytics, and Operational... ...employees. In the U.S. and Canada, available benefits are determined...Permanent employmentFull timeContract workLocal areaCapgemini
New York, NY4 days ago- ...At ProperExpression, our Senior Account Strategists are execution leaders, not meeting... ...retention, and delivery quality Key Objectives Success in this role is based on the following... ...Fully remote Must be located in the US or Canada Must be willing to work EST hours full-...Full timeRemote work
ProperExpression
New York, NY5 days ago $68k - $90k
...career legendary? Join us as we bring the magic of... ...the United States and Canada. We're a brand with technology... ...meaningful role in our success. That's why we're... ...Focusing on how customers "experience" and engage... ...the app, the Programming Strategist II will help drive the...Seasonal workH1bRemote workVisa sponsorshipFlexible hoursBetMGM
New York, NY3 days ago$170k - $280k
...Capgemini Invent - Senior Strategist - Global Strategic Deals At Capgemini... ...cutting-edge solutions. Join us to drive transformation... ...relate to AI/Data Science, Digital Customer Analytics, and Operational... ...time employees. In the U.S. and Canada, available benefits are...Permanent employmentFull timeContract workLocal areaShift workCapgemini
New York, NY3 days ago- ...based in New York seeks a founding Growth Strategist to onboard clients and drive adoption of... .... In this unique role, you'll leverage customer insights to help clients achieve their... ...teams to incorporate feedback, ensuring the success and satisfaction of clients. #J-18808-...
$100k - $130k
...Clay is the platform they use to uncover hidden signals, build custom plays, and launch faster than their competitors. We’re looking... ...Growth Strategy @ Clay We are looking for founding Growth Strategists to work with our customers closely and help make all their wildest...Full timeContract workLocal area$135k - $145k
...Solutions department, the Lead Strategist will play a critical role in... .... Apply deep knowledge of US Pharma, pharma marketing, and... ...Insights to run pilots and scale successful solutions that enhance... ...000 - $145,000; Base pay for Canada-based employees is $120,000 –...Work experience placementLocal areaRemote workWork from homeHome officeFlexible hoursPhreesia Network Solutions
New York, NY5 days ago$220k - $255k
Overview Parloa’s mission is to make every customer conversation feel effortless for both... ...scale. About the Role: As our Deployment Strategist, you will drive AI transformation at... ...Product, Engineering, Sales, and Customer Success to drive outcomes. Feed validated learnings...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Success Strategist - US & Canada. Be the first to apply!
- senior brand strategist Jersey City, NJ
- customer satisfaction Jersey City, NJ
- customer marketing Jersey City, NJ
- customer project program manager Jersey City, NJ
- customer retention Jersey City, NJ
- customer engineer Jersey City, NJ
- work from home customer Jersey City, NJ
- vp customer success Jersey City, NJ
- manager customer success team Jersey City, NJ
- customer success associate Jersey City, NJ