Junior Business Analyst

Junior Business Analyst

Our client, a Public Utilities company, is looking for a Junior Business Analyst for their Philadelphia, PA/ Hybrid location.

Responsibilities:

• Assisting in analyzing and documenting business processes and requirements for projects within an organization.
• Assisting in gathering and documenting business requirements from stakeholders.
• Analyzing and documenting current business processes and workflows.
• Assisting in the development of functional and technical specifications.
• Participating in meetings and workshops to gather requirements and provide updates on project progress.
• Assisting in the identification and documentation of project risks and issues.
• Supporting the development and testing of new systems or enhancements.
• Assisting in the preparation of training materials and user documentation.
• Providing support to users during system implementation and post-implementation.
• A Junior Business Analyst should have strong analytical, problem-solving, and communication skills. They should be detail-oriented and able to work effectively in a team environment.

Requirements:

• Top 3 skills needed: Analytics, Customer Service
• Years of experience: 1-5 years
• HS Diploma minimum
• Specific experience: Analytics, Customer Service
• Must have both analytics and customer service experience. Ability and confidence to speak to customers. Previous client experience is a plus.

Why Should You Apply?

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities

ICONMA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law.