Automotive Service Advisor
$52k - $90kBobby & Steves Auto World Group
Job Details
Job Location: Jeff's Bobby & Steve's Auto World (Columbia Heights) - Columbia Heights, MN 55421
Salary Range: $52,000.00 - $90,000.00 Base+Commission/year
Automotive Service Advisor / Writer
Bobby & Steve's Auto World – Multiple Twin Cities Locations
Are you a people-first professional with a passion for helping customers take care of their vehicles? At Bobby & Steve's Auto World, our Service Advisors are the trusted guides who help customers through the repair process with honesty, integrity, and care. You'll be the face of our service department-building relationships, managing workflow, and ensuring every customer leaves with confidence in their investment.
What You'll Do
- Greet every customer with professionalism, hospitality, and respect.
- Clearly present repair solutions in a way that is easy for customers to understand.
- Manage store workflow and repair processes effectively and efficiently.
- Consistently sell services with integrity, transparency, and honesty.
- Communicate with customers by phone and in person in a clear, professional manner.
- Build and maintain long-term relationships between the customer, the team, and the store.
- Ensure digital vehicle inspections are provided for all customers.
- Support the team, assist employees, and keep a positive, collaborative atmosphere.
- Oversee repair quality and ensure all work meets specifications.
- Perform other duties as assigned.
What We're Looking For
- 2+ years of service advisor or automotive customer service experience (preferred).
- Strong sales and customer service skills with a solutions-first mindset.
- Tire knowledge a plus.
- Proficiency in Windows-based computer systems and shop applications.
- Acceptable driving record for insurance coverage.
- Dependable, reliable, and team oriented.
Physical Requirements
- Ability to stand, walk, bend, and be on your feet most of the workday.
- Occasionally lift and carry up to 50 lbs.
- Maintain a steady work pace in a high-volume environment.
Qualifications
#J-18808-LjbffrVacancy posted 3 hours ago
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