Counter Sales

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Full Time Sales Asheville, NC, US 2 days ago Requisition ID: 2011 Cross Company is a 100% employee owned company that has been innovating the Industrial World since 1954, applying advanced technologies and services to increase our customers’ efficiency, reduce risk, and improve quality across a multitude of industries. This Counter Sales is a vital part of our Hose and Fittings Group, operating on the front line of industrial service and custom fabrication. ESSENTIAL FUNCTIONS Provide exemplary customer service and sales to counter customers by prompt, knowledgeable, accurate and courteous responses to customer requests, and provide support to phone customers when needed. Fabricate tube and hose assemblies to customer specifications while meeting Parker and Cross Company standards. Perform all inventory control related functions including shipping, receiving, cycle counting, and reconciliation. Maintain a safe, clean, and organized warehouse. Negotiate prices with customers to secure desired business while maximizing gross profit margins on all transactions. Continuously improve and apply product knowledge to become recognized by customers and Account Managers as technically proficient. ADDITIONAL RESPONSIBILITIES Process counter customer orders to meet company performance matrix guidelines. Respond to inquiries about technical services and product training, product availability, pricing, credit terms, FOB terms, delivery, product selection, & related information. Issue quotes using Trend and Microsoft Office. Understand the needs of customers and be able to specify and fabricate hose assemblies to satisfy them profitably. Recognize information required to properly specify a hose or other related product. Recommend the appropriate hose and related products based on information furnished by the customer. Read engineering drawing and dimensional specifications. Recognize major features, advantages, & benefits of our products. Pass Hose Certification requirements and earn Parker PTC certifications. Other Communicate all significant customer and supplier issues to Retail Sales Manager. Complete all assigned individual performance and development goals. Perform various, miscellaneous tasks and projects as directed. EDUCATION & EXPERIENCE Prefer one year experience with basic warehouse equipment and procedures. High School diploma or GED required. REQUIRED BEHAVIORAL COMPETENCIES Team work oriented Ability to multi-task Self-Motivated Mechanical aptitude Problem solving abilities Good judgment Handle stressful situations well Responsive Creative Ability to work with limited supervision Communication Organization Detail oriented REQUIRED FUNCTIONAL COMPETENCIES Basic math - particularly addition and subtraction of fractions Basic reading skills Basic PC-MS office skills Basics of warehouse operations and terminology #J-18808-Ljbffr