Program Manager I

Job# 3044442 Job Description Program Manager I Location Stamford, Connecticut (Partial Remote) Pay Rate $50-57/hr. Contract 6 month contract with the potential to extend Role Overview The UX/CX Program Manager drives the operational backbone of the customer experience and design organization, turning ambitious product goals into well-sequenced, cross-functionally coordinated programs of work. This role sits at the intersection of project management and user experience. You will bring structure, rigor, and repeatable process to how CX and design teams plan, prioritize, and deliver, while never losing sight of the end goal: better experiences for customers. You will partner closely with Customer Research teams, UX/CX designers, Strategists, Product Teams, IT teams, and the content team to plan projects, define milestones, identify and mitigate risk, and keep complex, fast-moving initiatives on track. This is a cross-functional role suited to someone who is both an organized operator and an empathetic communicator. Key Responsibilities Develop scalable and repeatable processes that drive seamless cross-functional collaboration and handoffs between teams. Plan and manage fast-moving, multi-stakeholder programs. Build project plans, define milestones, track dependencies, and proactively surface and resolve risks. Facilitate program rituals such as planning sessions, status reviews, and retrospectives that keep teams informed and aligned without adding unnecessary overhead. Communicate program status, risks, and trade-offs clearly to both working teams and leadership. Build strong, trust-based relationships with stakeholders across research, design, product, engineering, and business teams to keep programs aligned to shared objectives. Required Qualifications Experience: 3-5 years of experience. Technical Skills Experience working directly with and understanding the needs of UX/CX disciplines, such as UX/CX design, UX research, and strategy. Experience managing risks, including operational, product, and team health. Benefits Overview Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide. Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at View email address on click.appcast.io or View phone number on click.appcast.io. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered. UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems. © 2026 Everforth, Inc. All rights reserved. Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

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4400 Cox Road Suite 200 Glen Allen, Virginia 23060 #J-18808-Ljbffr Apex Systems