Dental Treatment Plan Coordinator

Dental Treatment Coordinator with Sales Experience

Old Greenwich Dental Center, a high-performance, patient-focused dental practice, is looking for a motivated, sales-driven, and detail-oriented Dental Treatment Coordinator to join our dynamic team. If you're a confident communicator with strong sales abilities, a background in dental or medical coordination, and a passion for providing top-tier patient care, this is an incredible opportunity to thrive in a modern, technology-forward dental practice while helping drive financial success.

Position Details:

• Schedule: Full-time (Monday–Thursday: 7:40 AM–5:00 PM, Friday: 7:00 AM–2:00 PM; Wednesday until 6:00 PM every 6 weeks)
• Pay Rate: Starting at $28 per hour, based on experience, and performance-based bonuses to reward your contribution.
• Work Location: In-person – Old Greenwich Dental Center, CT

Why Join Old Greenwich Dental Center?

• Competitive pay recognizing your treatment coordination, sales, and insurance expertise
• Structured Monday–Friday schedule with no weekends
• Supportive and positive team environment focused on professional and personal development
• Performance-based bonuses to reward your contributions
• Full benefits package including medical, dental, and vision insurance
• Life insurance for peace of mind
• Paid CPR, OSHA, and continuing education certifications

Generous paid time off:

• 10 PTO days after one year
• 5 sick days annually
• 10 paid holidays after 90 days of employment
• Referral bonuses and talent acquisition incentives
• 401(k) retirement plan with 5% company match

Requirements:

What We're Looking For:

Our ideal candidate is a confident and experienced dental professional who can effectively present and close treatment plans, navigate insurance complexities, and create a seamless patient experience from consultation to scheduling.

• Experience: 2+ years in a Dental Treatment Coordinator or sales-oriented dental role
• Sales & Communication: Ability to present treatment plans and close cases with professionalism and empathy
• Dental Knowledge: Deep understanding of dental procedures and patient education
• Insurance Mastery: Skilled in union, in-network, out-of-network billing, and third-party financing (CareCredit, Lending Club, Sunbit and Cherry)
• Tech Proficiency: Comfortable using Open Dental (preferred), Google Suite, Zoom, and Asana for daily workflow
• Organizational Strength: Excellent decision-making and problem-solving capabilities in billing, scheduling, and case presentations
• Patient-Focused: Committed to building strong patient relationships and supporting long-term retention

Your Responsibilities:

• Present & manage treatment plans, collaborating closely with the clinical team
• Drive treatment acceptance and office revenue using confident, ethical sales techniques
• Guide patients through financing options, including CareCredit, Lending Club, and Sunbit
• Assist with patient and insurance collections (AR support)
• Verify insurance, process claims, and manage insurance breakdowns
• Maintain organized, efficient workflows for treatment coordination and front office responsibilities
• Collaborate with clinical and administrative teams for seamless patient flow
• Monitor and help improve KPIs like treatment acceptance, collections, and production

Why Old Greenwich Dental Center?

Old Greenwich Dental Center is a proud part of Underbite Dental Management, a patient-first, people-centered dental support organization serving practices across multiple states. We invest in people, prioritize excellence, and strive to provide rewarding and meaningful careers for our team members. You'll be supported with leadership development, performance coaching, and opportunities for advancement all within a collaborative and inclusive work environment.

Old Greenwich Dental Center is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.