Call Center Customer Service Representative

Waste Management , Inc.

Waste Management, Inc. - 1 Griffin Rd N

Windsor

Connecticut

06095

United States - Responsibilities: Handle multi-channel customer interactions (phone, chat, email); Process service requests including scheduling and setup; Document interactions in CRM and systems of record; Escalate complex issues per escalation paths; Meet SLAs and quality standards

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Vacancy posted 5 days ago

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