Office Manager at Signature Dental Implants & Oral Surgery

Job Type


Full-time

Description

Signature Dental Implants & Oral Surgery is seeking a skilled and passionate Office Manager to join our well-established team. With a strong reputation for exceptional patient care and cutting-edge treatment options, this is an incredible opportunity to grow your career in a thriving, patient-centered practice. Hard-working and motivated, the successful candidate will bring a passion for providing the best patient care to the communities they serve.

Website: Signature Dental


Why Join Us?

• Established office
• State-of-the-Art Facility-Advanced technology

Experience:

• Ensure all daily operations of the practice reflect our mission, values, and patient-centered care.
• Oversee and help resolve insurance, financial, and scheduling issues daily to maintain a seamless patient experience.
• Oversee effective patient flow and staff productivity to support clinical operations and practice goals.
• Maintain and manage the master calendar for all practice locations , as assigned.
• Coordinate daily schedules, emergency patient needs, and monthly provider rotations.
• Communicate schedule changes promptly to affected team members.
• Monitor and manage staff workload and daily task performance.
• Hold staff accountable and coach them toward high performance.
• Administer progressive discipline policies in collaboration with Human Resources.
• Track practice metrics and prepare daily and weekly performance reports.
• Review and maintain accurate timecard for each team member. Approve timecards by Payroll's bi-weekly deadline.
• Assist doctors in analyzing practice performance and developing improvement strategies.
• Perform daily quality assurance checks on patient records and follow up on any issues.
• Ensure OSHA compliance including : maintain OSHA logs, coordinate training, and oversee documentation across all locations , as assigned.
• Schedule and manage regular training sessions for front office and clinical staff.
• Lead monthly administrative and leadership meetings.
• Develop agendas, coordinate meeting content, and ensure follow-through on initiatives.
• Manage paid time off requests and maintain master calendar updates.
• Analyze monthly AP/AR reports and review patient accounts.
• Prepare and make bank deposits, follow up on past due balances, and provide financial updates to doctors.
• Partner with the Marketing team to implement marketing campaigns and patient promotions.
• Participate in ongoing professional development through seminars, conferences, and continuing education.
• Act as a liaison and role model for the practice, promoting a positive, collaborative, and professional work environment.
• Other administrative duties as needed

Requirements

• Minimum 3-5 years of experience in office management, preferably in a dental or healthcare setting.
• Strong leadership skills with demonstrated ability to motivate and manage a team.
• Knowledge of dental office procedures, insurance processes, and scheduling systems.
• Experience with financial reporting and practice management software (e.g., Dentrix, Eaglesoft, Open Dental DSN ).
• Excellent communication, organizational, and problem-solving skills.
• Ability to multi-task in a fast-paced environment and maintain composure under pressure.
• Understanding of HIPAA and OSHA standards and healthcare compliance requirements.

Comprehensive Benefits Package:

• Medical, Dental, Vision, and 401(k)
• Paid holidays
• Paid time off

Join our team and be part of a practice dedicated to excellence in oral & maxillofacial care. If you're ready to take your career to the next level, apply today!