Lead Administrative Coordinator: SC Johnson College of Business New York, New York

Coordinator, NYC Administration and Operations

Working under the direction of the Manager of NYC Administration and Operations, the Coordinator will serve as the sole onsite administrator for office operations, event and academic support, and course scheduling. This role will be primarily based at our Cornell SC Johnson College of Business leased space at 570 Lexington Ave. with shared time at our facilities on the Cornell Tech campus. The position will be a critical liaison with our degree programs, specifically those operating on the weekends. The position will also play a key role in coordinating with our partners, including the ILR NYC Conference Center (The ILR School) at 570 Lexington Avenue and Cornell Tech on Roosevelt Island.

The role is responsible for security access, office and room logistics, student services support, and serving as the primary on-site point of contact with limited on-site supervision. The Coordinator must be a strong multitasker, serving as a lead front-facing, service-oriented representative for the space and the Cornell SC Johnson College of Business, while meeting the demands of a fast-paced environment where classes, academic programming, and other activities occur daily. The ability to prioritize, coordinate, and handle event logistics, while exercising independent judgment and keeping the Manager of NYC Administration and Operations informed of matters requiring attention, is essential.

The Coordinator will support billing for programs, courses, and events, as well as coordinate NYC-based resources (facilities) necessary for successful execution. This includes working directly with faculty, program teams, and clients on logistics such as AV support, facilities and custodial services, security and building access, and food and beverage needs.

This position is primarily based onsite at 570 Lexington Avenue and follows a standard Monday through Friday schedule. Flexibility is required, as occasional evening and weekend hours may be necessary to support classes, academic programming, and other activities. The coordinator must be comfortable managing space usage and overseeing office operations independently, as there will be times with limited on-site supervision. In addition, this role will serve as a backup to the Manager of NYC Administration and Operations and may occasionally be required to perform duties that fall outside of this description in support of departmental and operational needs.

This position is fully on site.

Required Qualifications:

• Associate's degree with 4 6 years of administrative support, event management and/or facilities coordination of equivalent combination of education and experience
• Requires sound judgement; clear understanding of Cornell policies; personal integrity; initiative; and self-direction
• Can maintain operating standards while still being service oriented
• Ability to build effective working relationships, and successfully complete agreed upon annual goals
• Ability to analyze issues, suggest solutions, and support implemented actions in a timely manner
• Ability to work under pressure
• Courteous customer service orientation is required
• Proven high-level verbal and written communication skills
• Ability to cultivate and develop inclusive working relationships with students, faculty, staff, and community members
• Requires flexibility in scheduling, including availability for evening and weekend shifts as needed.
• Essential Working Conditions (with or without reasonable accommodation): Physical (lift/carry/push/pull): Requires the ability to lift, carry, push, and pull up to 20 lbs, Visual: Requires normal concentration and visual attention to perform job duties, Hazards: Limited exposure to workplace hazards.

Preferred Qualifications:

• Bachelor's degree preferred
• Proficient with Windows and Microsoft products, such as Outlook
• Experience in higher education or educational environment
• Previous experience in event management or conference services
• Ability to learn room reservation software (25Live) and other programs used to store event information

Rewards & Benefits at Cornell:

This position is a full-time position based in New York City, and is eligible for Endowed Benefits. Visa sponsorship is not available for this position. If interested in applying please include a cover letter with your application.

Cornell has been nationally recognized as an award-winning workplace for our health, wellbeing, sustainability, and diversity initiatives. Cornell's key benefits include:

• Health Care Several plan options for a medical, dental, prescription drug, and vision care coverage.
• Generous Paid Time Off & Leave Provisions with flexible work options This includes vacation time, health and personal time, holidays, and parental leave.
• Retirement Plans Employees are eligible for the 403(b) College and University Retirement Plan
• Education Options include the Employee Degree Program, taking classes to enrich your career skills, New York's 529 College Savings Program, and Cornell Children's Tuition Scholarship.

To explore the full range of Cornell Employee Benefits further follow the link: Cornell Benefits.