eCommerce Digital Shelf Analyst

Job Description

Job Description

LHH is actively looking for a Digital Analyst skilled in Salsify for one of our top clients! This will be a 100% remote long term contract opportunity with our client.

About the Role

We are seeking a detail-oriented and data-driven eCommerce Digital Shelf Analyst to join our Digital Commerce team. This role plays a critical part in building and maintaining a best-in-class digital shelf experience across key retailer websites and online marketplaces.

As a member of the Digital Shelf team, you will be responsible for managing product content, optimizing data quality, and ensuring seamless content syndication through our Product Information Management (PIM) platform, Salsify. You'll collaborate cross-functionally to develop scalable processes, automate workflows, and improve the overall effectiveness of our digital shelf operations.

This is an ideal opportunity for someone who enjoys working with complex data sets, improving processes, and driving operational excellence in a fast-paced eCommerce environment.

Key Responsibilities

Digital Shelf Management

• Own digital shelf performance across key retailers and marketplaces by ensuring product content completeness, data accuracy, and effective content syndication at the SKU level.
• Monitor and optimize product catalog health, identifying content gaps and opportunities to improve online product experiences.

Data & Systems Management

• Maintain data accuracy and integrity within Salsify and other Digital Shelf platforms.
• Organize and structure complex product data into scalable, rules-based workflows and automations.
• Partner with IT and Data teams to support Digital Shelf data requirements and improve data governance practices.

Process Improvement & Automation

• Design, implement, and document new workflows and operational processes within Salsify and related systems.
• Identify opportunities to streamline operations, improve efficiency, and reduce manual effort through automation.

Retailer Content Syndication

• Build, manage, and maintain retailer publication channels and content syndication connections within Salsify.
• Conduct regular audits of retailer websites to ensure content accuracy and compliance with evolving retailer requirements.

Reporting & Analytics

• Develop and maintain recurring and ad hoc reporting, dashboards, scorecards, and performance analyses for the Digital Shelf team.
• Analyze data to uncover insights, prioritize opportunities, and support continuous improvement initiatives.

Cross-Functional Collaboration

• Train and support internal stakeholders on Digital Shelf processes, tools, and best practices.
• Collaborate with cross-functional teams to improve operating models, align priorities, and ensure consistent communication across the organization.

Qualifications

Required Skills & Competencies

• Strong attention to detail with a commitment to accuracy and quality.
• Analytical mindset with the ability to identify trends, derive insights, and recommend improvements.
• Demonstrated ability to improve processes and drive operational efficiencies.
• Strong organizational skills with the ability to manage multiple projects and shifting priorities.
• Effective communication and stakeholder management skills across internal teams and external partners.
• Proactive, self-motivated, and accountable, with a track record of following through on commitments.
• Ability to influence stakeholders and ensure adherence to established processes and service standards.

Experience & Education

• 3+ years of experience in eCommerce, Digital Shelf, Product Information Management, Digital Operations, or a related field.
• Advanced expertise with the Salsify platform, including data modeling, complex formulas, workflow development, and content syndication.
• Experience with Profitero is a plus.
• Advanced Microsoft Excel skills, including pivot tables, formulas, and data analysis.
• Proficiency in Microsoft PowerPoint and Word.

Pay Details: $30.00 to $35.00 per hour

Search managed by: Kaitlynne Hope

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.