Technical Support Specialist
$23 - $24 per hourBanking
IT Tech Support
This is a First Line IT Support / Service Desk role focused on providing technical assistance to internal employees through phone and chat in a 24/7 global service desk environment. The role involves basic troubleshooting of Windows 10/11, MS Office/Office 365, SharePoint, Citrix, VPN, and Cisco AnyConnect, while maintaining excellent customer service and meeting call/chat performance targets. Candidates should have 1–3 years of IT support or customer service experience, strong communication and multitasking skills, and the ability to document and escalate unresolved issues to 2nd-line support teams.
Top skills:
- First-Line IT Support & Troubleshooting – Windows 10/11, MS Office/Office 365, Citrix, VPN, Cisco AnyConnect.
- Customer Service & Communication – Strong phone/chat support, client care, and clear ticket documentation.
- Showing up Attitude, need to be responsible, have the commitment!
Compensation:
Hourly Rate: $23 – $24 per hour. This range reflects base compensation and may vary based on location, market conditions, experience, and candidate qualifications.
Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable.
At Collabera, we don't just offer jobs—we build careers. As a global leader in talent solutions, we provide opportunities to work with top organizations, cutting-edge technologies, and dynamic teams. Our culture thrives on innovation, collaboration, and a commitment to excellence. With continuous learning, career growth, and a people-first approach, we empower you to achieve your full potential. Join us and be part of a company that values passion, integrity, and making an impact.
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Technical Support Specialist in Addison, TX vacancy
$23 - $24 per hour
...IT Tech SupportThis is a First Line IT Support / Service Desk role focused on providing technical assistance to internal employees through phone and chat in a 24/7 global service desk environment. The role involves basic troubleshooting of Windows 10/11, MS Office/Office...SuggestedHourly payTemporary workCollabera
Addison, TX3 days ago- ...manufacturing solutions, delivering superior quality and support to Original Equipment Manufacturers (OEMs)... ...in key regions throughout the world.Job Title: Technical Support SpecialistJob Purpose:The Technical Support Specialist provides day-to-day technical support to...Suggested
$22 per hour
...technician who enjoys diagnosing problems and helping others solve difficult repairs? Denago Powersports is seeking a Technical Support Specialist to support our nationwide dealer network. This role is ideal for an experienced powersports, automotive, EV, or small-...SuggestedHourly payFull timeTao Motor
Dallas, TX3 days ago- ...Job Description Job Description Job Title: Technical Business Analyst Location: Dallas, TX Onsite/ Remote: Day 1 Onsite at customer... ...and release management of embedded electronics software to support vehicle hardware integration. · Complete engineering...SuggestedRemote work
H R PUNDITS INC
Addison, TX19 days ago - ...team lead and manager to work different types of IT help desk support requests.Responsibilities include:Fielding incoming help requests... ...paced environmentAbility to work cross-functionally to resolve technical, procedural, and operational issuesCourteous, polite, and...SuggestedFull timeWork at officeLocal area
AEG Vision
Addison, TX2 days ago - ...RV Technical Support Specialist Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an RV Technical Support Specialist to join our growing team. A...Hourly payFull timeWork at office
- ...system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned... ..., solutions and business processes to meet operational and technical requirements. Independently provides guidance and leadership...Full time
Christus Health
Dallas, TX15 hours ago - ...require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with...Full timeMonday to Friday
Christus Health
Carrollton, TX16 hours ago - ...system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned... ..., solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other...Full time
Christus Health
Dallas, TX15 hours ago $25 - $27 per hour
Join Our Growing Team as an IT Support Analyst! The IT Support Analyst is responsible for providing 1st level support and resolving IT... ...Respond to user service requests and incidents and provide timely technical support following established SLAs and KPIs. Troubleshoot...Hourly payWork at officeLocal areaRemote workMonday to FridayWeekend work- Spectraforce Technologies in Plano, TX is seeking a Technical Support Specialist for a 6‑month onsite contract. You will support the Service Desk, handle intake calls, and deliver customer‑focused assistance to end users. The role requires strong communication, experience...Contract work
- ...customers maximize performance, improve energy efficiency, and support the growing demands of todays most advanced computing environments. We are seeking a technically skilled and hands-on Technical Support Specialist to join our Global Services team. In this role, you will...Day shift
$25 per hour
...offered at this time. Position Overview Advance your career in technical support with a high-performing, low-turnover team recognized for its... ...culture and professional standards. This Technical Support Specialist provides Tier I/II software support for users of custom...Hourly payPermanent employmentContract workCasual workWork at officeRemote workNight shiftRotating shift- Batbox is seeking a Technical Client Support Specialist based in Dallas to be the first point of contact for licensed partners and venue operators needing technical help with Batbox simulators. You’ll troubleshoot hardware and software across simulator equipment and supporting...
- ...offers the flexibility of remote work. Internal candidates are also encouraged to apply. Primary Objective: The Technical Support Specialist, Tier 2 is passionate about the Spectrio brand and products while providing technical support for end users. Responsibilities...Temporary workRemote workWork from home
SPECTRIO LLC
Dallas, TX19 days ago - Healthmark Group in Addison, Texas is seeking an IT Specialist to support daily IT operations and infrastructure. You will work with the IT Manager on new implementations, provide first-level help desk support, and assist HR and management with access needs. Responsibilities...Work at office
$100k - $155k
...of projects, assist with functional and technical design, test and evaluate new and... ...Certifications strongly preferredSalesforce CPQ Specialist Certification or Business Analyst... ...implementation consultant/solutions architect supporting Salesforce platform3+ years of...Full timeLive inWork at officeWorldwideFlexible hours3 days per week$19 - $24 per hour
IT Specialist Healthmark Group Addison, Texas, United States About this Position HealthMark... ..., and patient‑centric approach to support the entire spectrum of the patient information... ...to IT Manager immediately. Provide technical support for new client relationships and...Hourly payWork at officeImmediate start- Dunkin' Is The World's Leading Baked Goods And Coffee Chain, Serving More Than 3 Million Customers Each And Every Day We Are Looking To Hire You! Grow Your Career Today - View Full & Part Time Positions. Dunkin'Full timePart time
- ...-application troubleshooting skills, Nova owner As a Specialist, serves as the top-level technical expert, advisor and solution architect responsible for... ...at execution and delivery (planning, delivering, and supporting) skills Adept at digital literacy skills...Work experience placement
Parkland Health and Hospital System
Dallas, TX15 hours ago $24 per hour
...Services Technician I Be the front line of smart security & technical support! The Remote Services Technician I plays a critical role in... ...issues, and audio units. Escalate issues to higher-tier specialists or field service dispatch when necessary. Provide guidance...Work experience placementLocal areaRemote workShift workNight shiftWeekend work- The ETRM Analyst is responsible for supporting, enhancing, and optimizing Commodity and Energy Trading & Risk Management applications with... ...a primary focus on RightAngle ETRM system. This role combines technical expertise, business process understanding, and strong...Work experience placement
- ...and releases for existing deployments, and working with Product Development/Management teams to provide post installation customer support and problem resolution. You will Install Applications on the Linux Platform You will need to support customers, find solutions, and...
$20 - $22 per hour
...fast-growing post-acute care industry. ESI provides service and support to over 378 facilities in the long-term care continuum that... ...needed. Preferred Qualifications: 1+ year of experience providing technical support and troubleshooting computer equipment, or equivalent...Hourly payFull timeWork at officeRemote workFlexible hours- A forward-thinking tech company in Dallas, Texas seeks a Technical Support Specialist to provide omni-channel technical support to government leaders across the nation. This entry-level position offers extensive training and growth opportunities, with responsibilities...
$15 - $18 per hour
NoGigiddy in Dallas, TX is hiring for a Remote Technical Support Specialist, an entry-level position requiring no degree or prior experience. You will assist users with technical issues and help navigate the platform effectively. This role offers competitive hourly pay...Remote jobHourly payWork from homeFlexible hours- Snap-on in Dallas, TX is hiring a field service/technical support specialist. You will install and train customers on Tool Control systems, troubleshoot issues, and coordinate service activities with engineering and sales. Extensive travel to customer sites is required...Remote jobWork at office
- Gemaire Distributors, LLC is seeking an experienced HVAC technical support professional to deliver remote and on-site service assistance across our contractor base. You will explain proper installation, operation and service procedures while upholding our customer-first...For contractorsRemote workNight shift
$25 - $27 per hour
GardaWorld Security in Addison, TX is seeking an IT Support Analyst to provide 1st level IT support for the Dallas ECAM office and remote staff across GardaWorld locations. You will troubleshoot and resolve hardware and software issues, ensuring SLA/KPI targets are met....Hourly payWork at officeRemote work- Gemaire Distributors is seeking a Technical Support Representative based in Texas to deliver product expertise to our contractor base. You will handle remote support via phone, chat and email, and provide on-site assistance for installation and service issues, while promoting...Remote jobFor contractors
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Technical Support Specialist. Be the first to apply!
Related searches
- systems support technician Addison, TX
- help desk technical support Addison, TX
- support analyst Addison, TX
- technical analyst Addison, TX
- technical support assistant Addison, TX
- help desk assistant Addison, TX
- IT assistant Addison, TX
- tech aide Addison, TX
- IT help desk technician Addison, TX
- mri tech aide Addison, TX