Dining Room Manager

Dining Room Manager

Nestled on Long Island's prestigious Gold Coast, our private, member-owned country club is recognized for its exceptional golf, dining, and hospitality experiences. Featuring a renowned Seth Raynor-designed championship golf course, elegant clubhouse facilities, and a vibrant social calendar, the Club provides an unparalleled environment for its members and guests.

The clubhouse includes multiple dining venues, two full-service kitchens, a casual grill room accommodating up to 200 guests, and an elegant ballroom hosting weddings, private celebrations, golf outings, and member events for up to 300 guests.

Position Summary

The Dining Room Manager is responsible for leading all front-of-house dining operations, ensuring the highest standards of service, hospitality, and member satisfaction. This individual will oversee the recruitment, training, scheduling, and performance of dining room staff while fostering a culture of professionalism, teamwork, and excellence.

The successful candidate will possess a hands-on leadership style, thrive in a fast-paced hospitality environment, and demonstrate a genuine commitment to creating exceptional experiences for members and guests.

Key Responsibilities

• Lead, train, mentor, and supervise all front-of-house dining room personnel.
• Develop staff schedules to support daily member dining, club functions, and special events.
• Review and approve payroll for dining room employees.
• Manage member dining reservations and event seating arrangements.
• Conduct pre-shift meetings to communicate service expectations, event details, and operational updates.
• Assign and monitor side work to ensure operational readiness and service excellence.
• Maintain a visible presence on the dining floor, greeting members and guests and ensuring an elevated hospitality experience.
• Oversee all dining room operations during service periods, ensuring efficient execution and adherence to club standards.
• Review server reports, guest checks, and daily transactions for accuracy and compliance.
• Resolve member concerns promptly and professionally.
• Serve as Manager-on-Duty and oversee closing procedures when required.
• Partner closely with culinary leadership and club management to deliver seamless dining and event experiences.

Qualifications

• Minimum of 3-5 years of dining room management or supervisory experience, preferably within a private club, luxury hospitality, fine dining, or resort environment.
• Strong leadership, interpersonal, and team-building skills.
• Proven ability to motivate staff and maintain exceptional service standards.
• Experience with POS systems; familiarity with Jonas Club Software is highly desirable.
• Proficiency in Microsoft Office Suite, including Word and Excel.
• Professional appearance, demeanor, and communication skills.
• Ability to thrive in a fast-paced, member-focused environment.
• Bachelor's degree in Hospitality Management or a related field preferred; equivalent hospitality experience will be considered.

Compensation & Benefits

• Competitive base salary: $75,000 - $90,000, commensurate with experience.
• Performance-based bonus opportunity.
• Comprehensive benefits package including:
• Medical Insurance
• Dental Insurance
• Life Insurance
• 401(k) Retirement Plan
• Paid Time Off