Service Technician

Field Service Technician

Field Service Technicians are dispatched in a company truck to customers sites to install and service loading dock equipment, overhead doors, and specialty lifts. Field Service Technicians act as a technical resource for our company and customers. This position works independently or in small teams in a field services environment and requires driving to customer sites in a company truck and maintaining an organized work environment. Previous experience is not required. We will educate and train you on our industry and the job requirements.

Technician Job Responsibilities:

• Ensures equipment performs to specifications by conducting tests; modify and adjust the equipment for proper operation.
• Maintains equipment per specification.
• Disassemble or dismantle equipment.
• Be punctual.
• Answer requests and concerns about product and service.
• Plans and facilitates installation and repair of new or refurbished machinery.
• Conducts safety inspections of equipment.
• Red Tag equipment that is deemed unsafe.
• Performs other related duties as assigned.
• Ability to work with mechanical and electrical components.
• Basic understanding of how and why electrical, mechanical, hydraulic systems work independently or with each other.
• Basic understanding as to why a part failed, and how to replace it or repair it.
• Thorough and broad understanding of a variety of equipment and equipment.
• Excellent organizational skills and attention to detail.
• Ability to read and understand blueprints and schematics.
• Strong analytical and trouble-shooting skills.

Physical Requirements:

• Prolonged periods standing, stretching, bending, stooping, pushing, and pulling required.
• Must be able to lift 50 pounds at a time.
• Visual acuity to properly inspect and modify large and detailed portions of equipment.
• Manual dexterity to assemble, disassemble, adjust, service and perform planned maintenance on equipment and drive a vehicle.

Company Description:

For over 50 years, RDC has prided itself on representing the best in-class products for material handling in industrial warehousing and manufacturing facilities. We offer exceptional services to our customers within our geographic territory and beyond. RDC's goal is to provide you with all the necessary tools to grow your career and ensure customer satisfaction.

Other Requirements:

• Drug screening
• DOT physical with Audiogram
• Background check

EEO Statement:

Robert Dietrick Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.