General Manager

Company

Moscow Glass

Job Summary

Do you get energy from building and leading effective teams? Do you enjoy selling the company vision to your team and doors and windows to clients? This is a role for a very specific kind of leader. The one who doesn’t want another J‑o‑b, but feels a calling to build and grow people, teams, profit, and impact—and is happy to do it inside the window and door industry. The right person sees and treats problems as opportunities and turns them into growth. If this describes you, this may be the most important post you read this year.

The Opportunity

You will take full ownership of a growing glass, window, and door business and be rewarded for it. Not symbolically, not “in name only.” In every way that actually matters: you run sales, you run operations, you lead the team, you own the P&L, and you are rewarded based on results. This is not a maintenance role. This is not “keep things steady.” This is a builder’s seat for someone who wants to shape systems, raise standards, grow revenue, continue to build a team, and turn a good business into a great one.

What Your Days Actually Look Like

You meet with clients, diagnose needs, and close high‑quality work. You don’t just leave quotes, you lead homeowners to confident decisions. You coach your team as they run clean operations—scheduling, purchasing, installs, helping them grow in their unique abilities so everyone’s job gets easier and accomplishes more each quarter. You develop your people, not through pressure, but through standards, coaching, and accountability. You understand the numbers: margins, labor, profit and make smart adjustments that compound. You coach, sell, make decisions, correct quickly, and build momentum. Every improvement is tied directly back to your leadership.

What You Will Own

Sales Leadership

• Drive consistent revenue through professional commercial and residential client consultations
• Build and manage a predictable sales pipeline
• Protect pricing discipline and margins
• Set the standard for how selling is done

Operations

• Oversee a team member who schedules, purchases, and runs inventory
• Oversee and coach installers
• Ensure quality control and client satisfaction
• Improve systems to increase throughput and reduce errors
• Create ever increasing organization and results

People Leadership

• Lead, coach, and hold accountable the office and install teams
• Recruit, hire, onboard, and when necessary, fire, team members
• Run limited focused meetings, 1:1s, and continuous performance conversations
• Build on a culture of ownership and care

P&L Ownership

• Own revenue, gross margin, labor efficiency and net profit
• Review monthly financials and adjust strategically
• Build annual budgets and quarterly targets and hit them
• Report directly to ownership with clarity and confidence

What Success Looks Like In 12–18 Months

• Revenue is on-target with a clear growth path and trajectory
• Margins are on-target
• Installs run on-schedule and on-estimate
• Callbacks are minimized
• The team is stable, skilled, and accountable, and is enjoying their daily work
• Systems run smoothly with 80% of time proactive vs reactive
• You are responsible for the above happening

Responsibilities

(Content merged above in ownership sections; responsibilities are those listed in Sales Leadership, Operations, People Leadership and P&L Ownership sections.)

Qualifications

When considering your fit we look for:

Who This Role Is For

• Proven experience selling doors and windows or similar residential construction services
• Experience leading people and managing day‑to‑day operations
• Strong project management and organizational skills
• Confidence making decisions and owning outcomes
• The ability to think strategically and execute tactically
• The drive to build something, not just manage it

Our Core Values

Three Loves

We love our team, our clients and our work. Our commitment to care is the bedrock of our success.

Excellence in Action

Excellence is our north star. By continuously holding ourselves to a standard greater than ourselves, we become excellent. We feel *** (redacted due LinkedIn job post guidelines)’s pleasure when we achieve clear objectives and beautiful, on‑time, on‑budget remodels.

Humble/Hungry/Smart

This is the basic DNA of any MG team member—teachable, internally motivated and people‑smart. We embrace challenges as opportunities to grow, creating better experiences for clients and teammates. Windows, doors and builds create projects, and smiles and kind words build people.

Organized Organizer

We create order from chaos every day through clarity, simplicity and thoughtful planning. Our professional process achieves calm and certainty in our own lives and in the lives of our clients and trade partners.

Grateful Enjoyer

We love Mondays. In all of history, we have the unparalleled privilege of choosing what we want to do for a living and who we do it with. Gratitude infuses everything we do. We enjoy building, and we build enjoyment.

This Role Is Not For You If

• You need to be told what to do
• You avoid hard conversations
• You want safety over responsibility
• You prefer bureaucracy over autonomy
• You want credit without accountability

This Role Is For You If

• You’re looking for a core‑value aligned team you can grow in an with
• You want real control over your professional future
• You take joy in building teams and systems
• You want your effort to compound into real financial upside
• You’re ready to be fully responsible for results
• You want to build something bigger than you