Office Assistant

What You'll Be Doing The Medical Records Administrative Assistant provides administrative support to the Wake County Sheriff’s Office Medical Department to meet operational demands of a detention environment, where timely access to health information is critical for patient safety, emergency response, and continuity of care. The medical record is the official legal health record and serves as the primary tool for documenting, communicating, and coordinating healthcare services provided to individuals in custody. It should support safe, timely, and efficient care while meeting legal, regulatory, and accreditation requirements. Essential Functions Maintains the integrity and confidentiality of the medical record. Provides healthcare providers with immediate access to electronic records and medical records to current and historical health information regardless of location. Maintains an accurate chronological health record of all healthcare encounters. Communicates with healthcare staff, hospitals, healthcare clinics, jails, prisons and outside agencies to ensure continuity during transfers. Supports audits, investigations, litigation, quality improvement activities and mortality reviews. Ensures only authorized personnel access inmate health records. Performs scanning of paper health information into the electronic health record following established guidelines. Prepares packets with copies of relevant medical documentation, emails and fax documentation and answers telephone calls. Assignments to other duties or locations may be necessary to meet the clinical and administrative needs of the Medical Department. How you know you are the one Strong analytical and critical thinking skills. Exceptional organizational and project management skills. Ability to communicate effectively with clinicians, IT professionals, administrators, legal counsel, and correctional staff. Ability to balance operational needs with regulatory compliance and patient safety. About the position Location: Wake County Detention Center Employment: Full time Work Schedule: 8:15am-5:00pm (hours may change), including weekends and holidays The Basics (Required Education and Experience) High school diploma or GED One year of administrative/office support experience Equivalent education and experience are accepted Beyond the Basics (Preferred Education and Experience) RHIT (Registered Health Information Technician) – not required CHPS (Certified in Healthcare Privacy and Security) – not required CPHQ (Certified Professional in Healthcare Quality) – not required CCHP (Certified Correctional Health Professional) – not required How Will We Know You're 'The One' High School diploma or GED with a minimum of two years of experience working in a healthcare setting or medical records Must be knowledgeable in healthcare privacy and confidentiality requirements, and HIPAA compliance Proficient in computer usage and MS Office Working knowledge of medical terminology Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants foremployment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training. #J-18808-Ljbffr Wake County