IT Project Manager
MSM Technology, LLC
Job Description
Job Description
Description:
MSM Technology LLC is an award winning, high performing IT services company with 22+ years of experience operating, modernizing, securing, and managing advanced technology solutions. Our support and solutions focus on understanding mission requirements, high caliber staffing and delivery excellence across Defense, Homeland, Health, Civilian, and Commercial sectors.
The IT Project Manager is the primary on-site leader responsible for the overall management, performance, and successful delivery of all IT support services for a key federal client.
Key responsibilities include:
- Serve as the main point of contact for managing all aspects of Federal contract performance and personnel.
- Direct all IT support services, ensuring execution aligns with ITIL best practices and all contractual requirements.
- Drive continual service improvement (CSI) initiatives to optimize service delivery and manage the full service lifecycle.
- Develop, implement, and maintain operational documentation, including SOPs, transition plans, and knowledge management artifacts.
- Manage all contract-level planning and reporting, including the Staffing Plan and Monthly Status Reports.
- Lead collaboration efforts with enterprise service desks and other vendors to ensure seamless service integration.
- Ensure all contractual Service Level Agreements (SLAs) and performance metrics are achieved or exceeded
- Providing guidance and support for complex or escalated technical issues
- Leading service management processes aligned with ITIL and ISO 20000 best practices
- Monitoring service performance metrics and identifying opportunities for operational improvements
- Collaborating with EPA stakeholders, engineers, and other service providers to ensure seamless service delivery
Must have:
- Education: Bachelor’s degree in information technology, Business, or related field, or equivalent experience
- Experience: Minimum 5 years of experience managing IT Support Services and Help Desk contracts of similar scope and complexity.
- ITIL: Demonstrated understanding of ITIL principles and practical application
- Leadership: Proven ability to manage teams of IT professionals supporting a large and mobile/remote workforce, in an enterprise setting.
- Service Level Management: Direct experience establishing processes, defining service level objectives, and managing performance against SLAs.
- Federal IT Support requirements and standards experience
- Federal Security: Strong familiarity with Federal IT security requirements and standards.
- Quality: Direct experience establishing processes, defining service level objectives, and managing performance against SLAs.
Preferred skills:
- ServiceNow experience
- Active ITILv3, 4, or 5 Certification
- PMP or equivalent project management certification
- ...software development lifecycle. Duties include managing customer expectations in regard to the... ...upcoming releases, updating current project status, identifying potential blockers, and... ...staffing requirements and timelines. The Senior IT Project Manager is expected to be in...Suggested
- ...satisfaction Serves as the primary liaison to the customer Oversees IT support service (and related ITIL) processes to make sure they... ...executed Leads continual improvement of processes and manages the lifecycle of services Provides oversight and guidance for...SuggestedFor contractors
$120k - $160k
...Job Title Construction Superintendent / Project Manager – Restaurant Construction Job Description This position is an owner-side field leadership role responsible for leading construction projects and day-to-day job-site execution for restaurant construction, remodels,...SuggestedPermanent employmentFor contractorsWork at office- ...team that prioritizes integrity, respects ideals, and embraces new opportunities to serve our communities. Position Summary The Project Manager position is a hands‑on role requiring a front‑line leader to take responsibility for the company’s efforts to support customers...SuggestedTemporary workWork at office
- ...will be subject to preemployment and periodic polygraph examinations Where You Will Work Do you have experience managing complex IT projects in national security environments? Are you skilled at leading technology initiatives for critical systems? Does managing...SuggestedFull timeTemporary workWork at officeLocal areaTrial periodAfternoon shift
- ...will be subject to preemployment and periodic polygraph examinations Where You Will Work Do you have experience managing complex IT projects in national security environments? Are you skilled at leading technology initiatives for critical systems? Does managing...Full timeTemporary workWork at officeLocal areaTrial periodAfternoon shift
- ...complex government, defense, and intelligence projects. Join GDIT as a IT PM for a career where... ...collaborating with Sponsor staff, IT customers, and other technical and non-technical... ...working within an Agile Project management model. Demonstrated experience wit JIRA...For contractors
- ...IT Project Manager Employment Type: Full-Time, Experienced Department: Information Technology CGS is looking for an IT Project Manager to assist with the design, development, and oversight of various ongoing efforts in the IT department of a large federal entity...Full timeFlexible hours
- .../SCI with FS Polygraph required Position Seeking a Project Manager to support an Intelligence Client. The Sponsor requires a Program... ..., Systems & Software Engineering, Big Data Integration, IT and Business Services that directly contribute to customer success...Temporary workFor contractorsWork at officeFlexible hours
- ...trusted to solve complex issues while delivering outstanding customer service. How being a Scrum Master will make an impact Manage the project’s schedule, budget & staffing; Act as the project’s scrum master & primary liaison between the development team and the Government...Work experience placement
- ...velocity, and ensure important Scrum artifacts are prepar Maintain project metrics, milestones, and deliverabl Help the Team adopt agile... ...Scaled Agile Framework (SAFe) experi enceSoftware development management tools including JIRAExperience on a team developing software...
$62k - $141k
...development team that’s securing critical projects. You’ll coach a software development team... ...and working with senior‑level client management. Experience teaching technical teams the... ...of agency or intelligence community and IT infrastructures. Excellent problem‑solving...Full timePart time- ...that align with your skillset and career goals. We look forward to you joining our family. *** SIMILAR CAREER TITLES Agile Coach, Project Manager, Agile Project Manager, Scrum Lead, Iteration Manager, Agile Facilitator, Product Owner, Lean Manager, Delivery Manager, Agile...Temporary workFor contractorsImmediate startRemote workFlexible hours
- ...Survey Project Manager Dewberry is looking for an energetic Survey Project Manager to work collaboratively with survey leadership on a variety of tasks associated with land surveying and civil engineering in our Gainesville, VA or Richmond, VA office. Job ID: 15560 | Locations...Work at officeLocal areaFlexible hours
- ...of complex spatial data into intelligent insights in a holistic Managed Geospatial Services™ (MGS™) framework. As North America's... ...throughout their lifecycles. Your Impact at SAM A Senior Survey Project Manager is responsible for managing multiple project managers,...Contract workWork experience placementWork at office
- ...can’t do this without you. About the Role The Client Delivery Project Manager owns the day ‑ to ‑ day execution of assigned data hall fit‑out... ...standards. Interface directly with client Operations, IT, and Security teams to support delivery. Support the Project Director...For contractorsLive in
- ...Assistant Project Manager General Description Ruppert Landscape is a commercial landscape Landscape Construction and management company, a family-owned and employee-owned business, headquartered in Montgomery County, MD, with operations in Pennsylvania, Maryland, Virginia...For subcontractorFlexible hours
- ...Position Title: IT Program Analysis / Project Management Clearance: TS/SCI Position Description: As an IT Program Analyst, your pivotal role involves providing essential support and analysis to ensure the successful execution and management of IT programs. These...
- ...Project Leader – Utility Construction A designated project leader responsible for the planning, executing, and scheduling of resource... ...planning, resource allocation & performance tracking, risk management, and cost budgeting. Key Responsibilities Lead, manage, communicate...For subcontractor
- ...contracting companies. Our commitment to empowering people and powering projects is realized by our exceptional team of dedicated and highly... ...approach that defines our unique character. Our Project Manager is responsible for planning, managing, overseeing, and direction...Full time
- ...will be responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope. They will... ...experience Strong business acumen in project planning and management Strong verbal, written, and organizational skills #J-18808-Ljbffr...
$65k - $90k
...Join to apply for the Project Manager role at BrandSafway 1 day ago Be among the first 25 applicants Join to apply for the Project Manager role at BrandSafway Get AI-powered advice on this job and more exclusive features. This range is provided by BrandSafway. Your actual...Daily paidFull timeContract workLocal area- ...treatment facilities to essential environmental infrastructure, our projects make communities healthier, stronger, and more sustainable. Our... ...and camaraderie are part of the job. We are seeking a Project Manager with experience in water infrastructure construction or very...Contract workFor subcontractor
- ...purpose-driven industrial construction company that has a unique, opportunistic, and growth-oriented culture. JOB SUMMARY The Project Manager is responsible for planning, managing, and finalizing projects according to strict deadlines while meeting the budget; this includes...Contract workFor contractors
- ...Basebuild (CSA) Project Manager/Superintendent Location: Manassas, VA Industry: Semiconductor Manufacturing / Advanced Technology Construction Employment Type: Full-Time Build One of the Most Advanced Manufacturing Facilities in the United States We are seeking an experienced...Full timeFor subcontractor
$100k - $150k
...Project Manager Opportunity | Concrete Specialization for Large Scale Commercial & Industrial Projects! This Jobot Job is hosted by: David DeCristofaro Are you a fit? Easy Apply now by clicking the Apply button and sending us your resume. Salary: $100,000 - $15...For contractorsLocal area- ...PSS is seeking a highly skilled Project Manager to contribute to our corporate growth and help maintain our position as an industry-leading authority. The ideal candidate will have strong skills in work plan development and progress oversight, as well as advanced problem...Full timeFor subcontractorWork at officeRelocationMonday to FridayWeekend work
- ...We design and install multiple technologies and work throughout the DC Metro area. H&M is seeking an energetic, career-minded Project Manager, working with our team out of our Chantilly, VA Office. The Project Manager (PM) will be responsible for managing multiple low...For contractorsFor subcontractorWork at officeLocal areaRelocation
$135k - $155k
...Senior Project ManagerSkip to main content# CareersSenior Project Manager page is loaded## Senior Project ManagerApplylocations: Washington, DC: Manassas, VAtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR-6513STRUCTURAL TECHNOLOGIES develops and...For contractorsFor subcontractorWork at office- ...polygraph examinations Where You Will Work This is a senior program management leadership position in the Signals Intelligence Systems... ...Program Office (SSPO) Space and Launch (S&L) Division. The Senior Project Manager for over a billion-dollar Collection Segment (CS)...Contract workTemporary workFor contractorsWork experience placementWork at officeLocal areaRemote workTrial periodAfternoon shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Project Manager. Be the first to apply!
- projects Gainesville, VA
- retail project merchandiser part time Gainesville, VA
- implementation project manager remote Gainesville, VA
- project controls Gainesville, VA
- special projects Gainesville, VA
- software implementation project manager Gainesville, VA
- IT lead Gainesville, VA
- IT Gainesville, VA
- IT team lead Gainesville, VA
- IT performance management Gainesville, VA

