VP Commercial Performance
$163k - $233kBP
Job Family Group:
Sales Group
Job Description:
About us
Our purpose is to bring together people energy and markets to power and navigate a changing a time of constant change and possibility we need new talent to pursue commercial opportunities fueled by world-class insight and expertise. Were always striving for more innovative digital solutions sustainable outcomes and closer collaboration across our company and beyond and you could be part of that too. Together we continue to grow as the worlds leading energy company!
Role Purpose
As Vice President Commercial Performance you will lead the end-to-end commercial performance agenda for US Convenience & Mobility a large-scale multi-channel business serving over three million customers across company-owned franchise and partner networks. Reporting to the USCM CEO you will be accountable for driving sustainable revenue growth customer engagement market share expansion and profitability across key commercial portfolios and strategic growth platforms.
You will own a focused portfolio of commercial business capabilities including consumer card fleet strategic partnerships loyalty and payments. These commercial portfolios account for more than $200m in Gross Margin delivery annually. This role carries responsibility for optimizing the value of these portfolios accelerating growth optimizing return on investment and ensuring the commercial portfolio delivers measurable financial and customer outcomes. You will oversee commercial performance across multiple revenue streams and customer segments while shaping the roadmap for future growth innovation and competitive differentiation.
You will translate enterprise strategy into actionable commercial initiatives establishing performance targets governance and intervention plans that improve business outcomes. Employing advanced analytics customer insights and market intelligence you will identify growth opportunities uncover performance gaps and drive execution of initiatives that enhance customer acquisition retention frequency spend and profitability.
The role requires extensive cross-functional leadership and influence across USCM operations merchandising integrated value chains marketing digital loyalty pricing finance technology and customer experience teams. You will unite partners around shared commercial objectives align investments to strategic priorities and ensure capabilities are effectively deployed to generate enterprise value. You will also serve as a key advisor to executive leadership providing performance insights strategic recommendations and business interventions that accelerate growth and improve returns.
This position operates at significant scale requiring leadership across a complex multi-billion-dollar commercial environment with responsibility for enterprise-wide growth initiatives strategic partnerships and commercial transformation programs. Success in this role requires a blend of strategic vision commercial acumen operational expertise analytical rigor and the ability to lead through influence across a broad and diverse landscape.
Key Accountabilities
Own and drive the commercial performance across the USCM business working in partnership with the USCM leadership team and XLT to drive outcomes both within business areas and across the multi-channel and brand portfolio.
- Own the performance management of fuels consumer card fleet partnerships loyalty payments and enterprise engagement platforms.
- Drive revenue growth profitability customer acquisition retention and lifetime value across commercial portfolios.
- Own the organizational engagement social/site activation and communications team to drive the overall customer consumer and business critical communications strategy.
- Own the governance processes and intervention frameworks to improve business performance.
- Partner across operations merchandising marketing digital finance and technology to accelerate execution and value realization.
- Identify and prioritize strategic growth opportunities through customer market and performance analytics.
- Influence investment decisions and resource allocation to increase commercial returns and enterprise value creation.
- Lead cross-functional initiatives that strengthen competitive positions drive innovation and support long-term business growth.
- Provide executive-level performance insights strategic recommendations and action plans to the USCM CEO and leadership team.
- Build and develop high-performing teams while fostering a culture of accountability collaboration and continuous improvement.
What you will need to be successful
- Minimum of 10 years in commercial strategy business performance customer growth marketing loyalty retail payments partnerships or related commercial functions within large-scale consumer retail convenience fuel mobility hospitality financial services or multi-site operating environments.
- Proven success leading commercial performance across multi-channels with direct accountability for revenue growth profitability market share expansion customer engagement and value creation across multiple channels brands and customer segments.
- Demonstrated experience managing and optimizing complex commercial portfolios including loyalty payments consumer financial products fleet strategic partnerships and growth programs with responsibility for significant P&L or gross margin contribution.
- Deep expertise in developing and delivering enterprise-wide commercial strategies that translate business objectives into measurable performance outcomes including revenue acceleration customer acquisition retention frequency spend and lifetime value growth.
- Track record of leading large-scale cross-functional initiatives involving operations marketing merchandising digital finance technology customer experience pricing and commercial organizations to achieve strategic and financial objectives.
- Experience leading business transformation commercial optimization or enterprise growth programs within highly complex matrixed organizations including governance change management capability development and performance management frameworks.
- Strong understanding of customer engagement ecosystems including loyalty CRM payments partnerships personalization and omnichannel customer journeys.
- Proven ability to establish and oversee robust performance management processes including critical metric frameworks forecasting intervention planning operating rhythms and accountability mechanisms that drive sustained business results.
- Experience managing strategic external relationships including major commercial partners financial institutions technology providers payment networks loyalty partners and other growth-oriented alliances.
- Demonstrated success building leading and developing high-performing teams fostering a culture of accountability innovation collaboration inclusivity and continuous improvement.
Who you will work with
Youll work with the Chief Merchant Integrated Performance Leadership across the value chains of US consumer card/partnerships/fleet teams loyalty and card platform teams Operations Food leadership Marketing Digital and Technology and Finance. This role reports to the USCM CEO.
Why join BP
At BP we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly.
There are many aspects of our employees lives that are meaningful so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options a generous paid parental leave policy and excellent retirement benefits among others.
How much do we pay (Base) ($163000 - $233000) *Note that the pay range listed for this position is a genuinely expected and reasonable estimate of the range of possible base compensation at the time of posting. This position is eligible for US Benefits Select. This position offers paid vacation depending on your years of relevant industry experience and will range from 120 240 hours of vacation per year for full time employees (60 - 240 hours of vacation per year for part time employees). You will also be eligible for 9 paid holidays per year and 2 personal choice holidays. You may learn more about how we calculate paid vacation and view our generous vacation and holiday schedules at Select U.S. Benefits . Bp has a parental leave policy as well which offers up to 8 weeks paid leave for the birth or adoption of a child. Learn more by visiting Select U.S. Benefits .
We offer a reward package to enable your work to fit with your life. These offerings include a discretionary annual bonus program long-term incentive program and generous retirement benefits that include a 401k matching program. These benefits include a pension for eligible employee. You may learn more about our generous benefits at Select U.S. Benefits .
As part of bps wellbeing package bp offers access to health vision and dental insurance as well as life and Short-Term Disability and Long-Term Disability. You may learn more about our generous benefits at Select U.S. Benefits .
Travel Requirement:
Relocation Assistance:
Remote Type:
Skills:
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Legal Disclaimer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin sex gender gender expression sexual orientation age marital status socioeconomic status neurodiversity/neurocognitive functioning veteran status or disability with an accessibility need may request an adjustment/accommodation related to bps recruiting process (e.g. accessing the job application completing required assessments participating in telephone screenings or interviews etc.). If you would like to request an adjustment/accommodation related to the recruitment processplease contact us.
If you are selected for a position and depending upon your role your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening medical review of physical fitness for the role and background checks.Required Experience:
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