Front Desk Representative

Job Description

Job Description

As Utopia Salon and Spa continues to expand, we are hiring part-time Front Desk personnel, looking for 10-30 hours per week with flexibility, available evenings and weekends.

At Utopia we place a great emphasis on world class service and creating a memorable experience for each and every one of our guests from the moment they walk into our facility to the moment they leave.

Benefits/Perks

• Flexible Schedule
• Great work-life balance
• Paid time off
• Ongoing training
• Employee Discount
• IRA with employer match (once requirements have been met)
• Defined career path with advancement opportunities

Job Summary

We are seeking a friendly and service-oriented Front Desk Representative to join the team at our Salon and Spa. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. 

Responsibilities 

• Greet customers as they arrive and provide an excellent customer experience
• Answer phone calls and schedule appointments
• Assist clients with paperwork, including consent forms
• Maintain a clean and inviting environment
• Provide general customer service and attend to the needs of customers throughout their services

Qualifications

• One or more years of experience as a receptionist or similar role is preferred
• Excellent communication skills with a commitment to customer service
• Strong work ethic and positive attitude
• Familiar with computers and scheduling software
• Excellent multi-tasking skills