Human Resources Agile Transformation Director

: There isn't a more exciting time to be a part of the journey with the Geo-Microsoft Customer and Partner Solutions (MCAPS) Human Resources Consulting (HRC) team . Our overall mission is to evolve our model into the next phase so we can bring greater consistency and simplicity to how we work, innovate the way we deliver our global programs and ensure we are investing our time in proactive and predictive experiences. We are pioneering a new way of working to help us get to this goal. Agile isn't new, but it is new for us as an Human Resouces (HR) team. Using our new ‘Agile methodology' in how we work, we will bring discipline, transparency, and accelerated ways of designing & delivering inclusive HR solutions together across the globe. We are recruiting for a Human Resources Agile Transformation Director . You will deliver rapid change across our HR processes and products in this way will be a key enabler to our overall HR transformation. The Agile HR team and ‘squads' within HRC will have very clear ‘missions' which will be aligned to our quarterly priorities. The team will bring diverse perspectives to re-imagining our work, from across HR through their global & multi-disciplinary construct and will work full time to solve for some of our most important and complex challenges/priorities. To help each of the squads adjust to this new way of working they will be supported by an Agile Transformation Coach, Product Owners (PO's) and Scrum Masters, who will support, guide and coach them during each phase of the work. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

This role is a key leadership position accountable for running the operating model and the agile squads, as part of the scaled agile organization we are building from within HR. Agile Organization Set up

• Supports HRC leadership to establish the HRC agile organization, including prioritisation of missions, set up of squads, resource allocations, operating cadence, agile tooling, PO training, agile squad training, tracking of milestones and performance against milestones, ongoing coaching and support of squad members, coaching and development of all stakeholders
• Work with broader HRC Leadership Team (LT) to create the digital HRC product catalogue for all products and services to be stored and maintained

People Management

• Managers deliver success through empowerment and accountability by modeling, coaching, and caring.
• Model - Live our culture; Embody our values; Practice our leadership principles.
• Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn.
• Care - Attract and retain great people; Know each individual's capabilities and aspirations; Invest in the growth of others.

HR Product and Service Solution/Mission Definition

• Leads teams of squads structured to develop solutions to key HR missions, across the globe.
• Accountable for clear definition of mission and ensuring the squads are resourced and empowered to achieve their mission including; getting clear definitions of done across each squad, ensuring squads are resourced appropriately, resolving any impediments the squads face, leading the squads through their respective ceremonies, coaching and supporting the PO's.
• Build rapport with the Human Resources Business Parter (HRBP), HRC, HR Self Service (HRSS) and Centers of Excellence (COE) peers to manage expectations and act as a senior point of escalation if needed.
• Accountable for the quality of the product or service outcomes overall and ensure there is a solution that is documented as part of the product catalogue and successfully delivered into the respective team via the change management plan
• Seeks ways and means to integrate solutions into digital format as often as possible

Blocker and Impediment Resolution

• Stays connected to the PO's to respond to requests or issues from the squads or stakeholders connected to the work the squad is doing
• Seeks to resolve impediments of blockers the squad is faced with, to ensure the velocity and progress of the squads work is not compromised
• Proactively builds and reassures trust in product solutions.
• Serves as a senior point of escalation for complex project management related questions

Solution, Products, and Service Optimization

• Connects with the squads to review and provide iterative feedback on strategy, potential evolutions, and impacts of the solution.
• Guides squads on identification and pursuit of opportunities for product integration in alignment with people strategy and encourages team to take calculated risks in steering outcomes to be future focussed and digitally enabled.
• Advocates for and gathers insights to aid the development/optimization of a broad group of HR solutions alongside evolving employee digital platforms and goals.
• Synthesizes insights across multiple employee and manager use cases, to measure and track performance

Product/Feature Advocacy and Enablement

• Supports teams to identify and remove blockers for potential implementation issues.
• Reviews and clarifies training content to enable teams to expedite employee adoption, acceleration and integration into existing ways of working.
• Coaches PO's and squads on development of frameworks for internal learning sessions and change management plans.
• Evaluates content for changes and ensures the squad has integrated the solution into Rythm of Business (ROB) plans and connected with all relevant stakeholders on approach for deploying.

Ecosystem Enablement

• Supervises teams to engage with the all stakeholders to accelerate connection with the solution and understanding of how it will be implemented and used in the business.
• Guides team to procure resources and provides expertise to enable complex product/feature-area pitches with ‘go to market' HR teams.

Other

• Embody our culture and values

Qualifications

Required/Minimum Qualifications

• 10+ years experience with Human Resources or Business programs/processes
  • OR Bachelor's Degree AND 9+ years experience with Human Resources or Business programs/processes.
• 5+ years experience leading agile scrum squads
• 2+ years experience leading agile change within an organization (preferably within HR) and have a scrum master certification

Additional or Preferred Qualifications

• Demonstrated experience running agile operating model (prioritisation, resource allocation and agile ceremonies across multiple squads)
• 5-10 years organization change experience with demonstrated ability to create, lead and deliver change
• Experience leading an agile organization change within an HR function
• Experience working within in tech, business or HR agile teams and using scrum methodology to build HR products or solutions
• 5 years people leadership experience

HR Consulting IC6 - The typical base pay range for this role across the U.S. is USD $124,800 - $266,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $159,000 - $292,200 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.