Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

ServiceNow ITSM Developer

$130k - $150k

G2IT LLC

ServiceNow ITSM Developer

Suitland, Maryland, United States

G2IT is seeking an experienced ServiceNow ITSM Developer to support the design, administration, configuration, and continuous improvement of enterprise IT Service Management (ITSM) solutions. The ideal candidate will have experience supporting ServiceNow ITSM processes, improving service delivery, and collaborating with government stakeholders to enhance operational efficiency.

Key Responsibilities
  • Configure, administer, and develop ServiceNow ITSM applications and workflows.
  • Support core ITSM processes, including Incident, Problem, Change, Request, Knowledge, and Service Catalog Management.
  • Maintain and enhance ServiceNow functionality to meet customer and business requirements.
  • Develop dashboards, reports, and workflows to improve service delivery and operational performance.
  • Support platform upgrades, testing, integrations, and system enhancements.
  • Troubleshoot and resolve escalated ServiceNow issues while ensuring platform stability.
  • Collaborate with stakeholders to identify process improvements and implement ITIL best practices.
Required Qualifications
  • 9+ years of overall IT experience.
  • 5+ years of ServiceNow administration, development, or ITSM support experience.
  • Current ServiceNow Certified System Administrator (CSA) certification.
  • Experience supporting IT Service Management (ITSM) processes.
  • Strong knowledge of ITIL best practices.
  • Bachelor's degree in Computer Science, Information Systems, or a related field (or equivalent experience).
  • U.S. Citizen with an Active Top Secret Clearance.
Preferred Qualifications
  • ServiceNow Certified Implementation Specialist – ITSM (CIS-ITSM).
  • Experience with CMDB, Service Catalog, Flow Designer, IntegrationHub, and Performance Analytics.
  • Experience supporting Department of Defense or Federal Government customers.
  • ITIL Foundation certification.

Salary: $130,000–$150,000 annually, based on experience and qualifications.

Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the ServiceNow ITSM Developer in Suitland, MD vacancy
  •  ...the ProSidian website at DescriptionProSidian Seeks a ServiceNow Platform Administrator | Servicenow & Sharepoint...  ...SLAs.ServiceNow Enhancements/ServiceNow Development: Develop and configure ServiceNow HRSD, ITSM, App Engine, and Virtual Agent solutions to support workflow... 
    Suggested
    Full time
    Contract work
    Temporary work
    For contractors
    H1b
    Work at office
    Flexible hours

    Prosidian Consultng

    Alexandria, VA
    1 day ago
  •  ...how your actions could affect others; you seek to make those around you successful. We are seeking a highly experienced ServiceNow ITSM Developer to support the design, development, and operational excellence of the organization’s ServiceNow platform, with a strong... 
    Suggested

    Red River

    Washington DC
    2 days ago
  • $129.7k - $142.4k

     ...EVS is seeking a ServiceNow Developer for an upcoming proposal effort. * The ServiceNow Developer provides full-spectrum ServiceNow development...  ...modules and business processes as required. Provide ITSM configuration-management oversight and expertise and... 
    Suggested
    Contract work

    Enhanced Veterans Solutions , Inc.

    Andrews Air Force Base, MD
    3 days ago
  •  ...Servicenow Developer Apogee has an exciting new opportunity for a ServiceNow Developer to provide support for the Executive Airlift Communications...  .... Develop and implement IT Service Management (ITSM), IT Business Management (ITBM), and IT Asset Management (ITAM... 
    Suggested
    Full time
    Contract work

    Apogee Engineering

    Andrews Air Force Base, MD
    4 days ago
  •  ...Servicenow Developer Abacus Technology is seeking a ServiceNow Developer to provide application development support for an enterprise program...  .... Develop and implement IT Service Management (ITSM), IT Business Management (ITBM) and IT Asset Management (ITAM... 
    Suggested
    Full time

    Abacus Technology

    Suitland, MD
    2 days ago
  •  ...ServiceNow Developer GCyber is hiring a ServiceNow Developer to support a high-profile Air Force communications program and its security operations...  ...sprint and DevOps team. Develop and implement across the ITSM, IT Business Management (ITBM), and IT Asset Management (ITAM... 
    Full time
    Contract work
    For contractors
    Remote work

    GCyber

    Andrews Air Force Base, MD
    4 days ago
  • DPR Construction is seeking a ServiceNow Platform Developer to enhance digital initiatives within the construction industry. This role focuses on developing solutions within the HR Service Delivery and IT Service Management products, with the opportunity to shape future... 

    DPR Construction

    Washington DC
    4 days ago
  • $124.36k - $136.81k

    ServiceNow Developer Overview DecisionPoint seeks a ServiceNow Developer to support the U.S. Air Force Executive Airlift Communications Network...  ...with Government business processes. Configure and customize ITSM, ITBM, and ITAM modules. Develop dashboards, reports, metrics... 
    Contract work
    For contractors
    Local area

    DecisionPoint Corporation

    Morningside, MD
    2 days ago
  • $105.9k - $169.3k

     ...Job Description: As the top-ranked ServiceNow solution provider, we offer federal agencies...  ...for their projects. Join our team as a developer implementing ServiceNow for a large...  ...Points if you have: Security + CE ITSM, HAM, SAM and/or CSM experience ServiceNow... 
    Live in
    Work at office
    Local area

    Accenture

    Suitland, MD
    23 hours ago
  •  ...Elevate your career as a Developer/Programmer with a focus on innovative solutions in a fully...  ...offers the opportunity to work with ServiceNow products, driving meaningful change in a...  ...Familiarity with IT service management (ITSM) principles and best practices. - Effective... 
    Remote work

    FRG Technology Consulting

    Arlington, VA
    4 days ago
  •  ...Unlock your potential as a ServiceNow HAM Developer in this exciting permanent remote role. Contribute to innovative solutions while enjoying a...  ...Experience with ServiceNow modules and IT Service Management (ITSM) practices. - Strong problem-solving skills to troubleshoot... 
    Permanent employment
    Remote work

    FRG Technology Consulting

    Arlington, VA
    4 days ago
  • $105.9k - $169.3k

     ...forward! Job Description As the top‑ranked ServiceNow solution provider, we offer federal...  ...for their projects. Join our team as a developer implementing ServiceNow for a large federal...  ...Points if you have Security + CE. ITSM, HAM, SAM and/or CSM experience. ServiceNow... 
    Local area

    Accenture Federal Services

    Suitland, MD
    2 days ago
  •  ...Job Description: We are seeking a Senior ServiceNow Developer / ITSM Solutions Consultant to serve as ahigh-impact, strategic partner between our client's business stakeholders and technology teams in Washington, D.C. This hybrid role bridges the gap between technical... 
    Temporary work

    Delan Associates, Inc

    Washington DC
    29 days ago
  • $86.8k - $198k

    ServiceNow DeveloperThe Opportunity:As a full-stack developer, you can resolve a problem with a complete end-to-end solution in a fast, agile environment. If you’...  ...experience with ServiceNow development, including core ITSM tables, Glide, scripting, business rules, client... 
    Full time
    Contract work
    Part time
    Work at office
    Local area
    Remote work

    Booz Allen Hamilton

    Alexandria, VA
    3 days ago
  •  ...into technical designs and solutions using ServiceNow.Lead the development of ServiceNow...  ...expertise and guidance to other ServiceNow developers.Develop, configure, and enhance ServiceNow...  ...Modules such as GRC, SPM, and ITSM, as well as with App Engine and Scoped Apps... 
    Full time
    Flexible hours
    2 days per week
    3 days per week

    Guidehouse

    Washington DC
    1 day ago
  •  ...ServiceNow Developer Position Gather and analyze business requirements and translate them into technical solutions on the ServiceNow platform...  ...Work on new module implementations and enhancements (ITSM and other ServiceNow modules as required) Ensure adherence... 

    Yochana

    Washington DC
    1 day ago
  •  ...Sr. ServiceNow Developer The Sr. ServiceNow Developer will be a seasoned administrator and software engineer responsible for developing and...  ...-wide ServiceNow capabilities across the platform, including ITSM, ITOM, SecOps, HR and other modules or custom applications as... 

    Software Technology Inc

    Washington DC
    2 days ago
  •  ...ServiceNow Developer Job Summary: The ServiceNow Developer will be responsible for developing, configuring, and customizing the ServiceNow...  ...Agent Workspace, and Service Portal development. Knowledge of ITSM/CSM modules, ServiceNow best practices, debugging, and... 

    Diverse Lynx

    Washington DC
    23 hours ago
  • $73.45k - $132.78k

    ITSM AdministratorLocation: Suitland, MDClearance: Active TS/SCILeidos is seeking an ITSM...  ...asset and configuration documentation, develop operational reporting and dashboards, and...  ...CompTIA Security+, ITIL V4 Foundation, and ServiceNow Certified Developer/Associate.3+ years of... 
    Full time
    Work experience placement

    Leidos

    Suitland, MD
    18 hours ago
  • $64k - $160.2k

     ...ServiceNow Developer At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and...  ...development and configuration Experience with ServiceNow CSM and ITSM modules Experience with custom development and third-party... 

    Accenture Federal Services

    Arlington, VA
    2 days ago
  • $125k

     ...ServiceNow Developer Washington, DC (hybrid) Pay From: $125,000 per year MUST: ctive DoW Secret or Top-Secret Clearance 6+...  ...ServiceNow Scripting Strong experience with ServiceNow models for ITSM, CMDB and Service Catalog Experience implementing... 

    Quadrant

    Washington DC
    1 day ago
  • $115k - $145k

     ...ServiceNow Developer Location: Washington, DC (onsite) Clearance: Active Secret (TS Preferred) Type: Exempt About This Role...  ...ServiceNow scripting. ~ Experience with ServiceNow modules such as ITSM, CMDB, and Service Catalog. ~ Familiarity with ITIL... 
    Local area

    IntelliDyne Jobs for Veterans

    Washington DC
    3 days ago
  •  ...Servicenow Developer Soft Tech Consulting is seeking an experienced ServiceNow Developer to join our team. The ideal candidate will have a...  ...and client scripts. Implement and manage modules such as ITSM, CSM, CMDB, Service Catalog, SPM/PPM, and FSM. Create and... 

    Soft Tech Consulting

    Washington DC
    2 days ago
  •  ...Title: ServiceNow Lead Technical Consultant - ITSM/HAM Certifications Required: CSA, CAD, ITSM, HAM Location: Remote, PST Time zone Additional Details Senior, hands-on ServiceNow technical architect able to both advise and build. Deep experience... 
    Remote work

    Openkyber

    Washington DC
    1 day ago
  •  ...Sr. ServiceNow Developer CGI has an immediate need for an Sr. ServiceNow Developer to join our financial services team. This is an exciting...  ...candidate must be self-motivated with a proven track record in ITSM technologies and comfortable in the dynamic atmosphere of a... 
    Immediate start

    Software Technology Inc

    Washington DC
    2 days ago
  • $97.29k - $183.46k

     ...Servicenow Platform Developer DPR Construction is a forward-thinking, self-performing general contractor and construction manager, specializing...  ...the HR Service Delivery (HRSD) and IT Service Management (ITSM) products with future opportunities to shape the adoption... 
    For contractors
    Work at office
    Local area
    Work from home

    DPR Construction

    Washington DC
    3 days ago
  • $155k - $165k

    GovCIO is currently hiring a ServiceNow Administrator/Developer SME to support our USSS Network Operations and Security Center (NOSC) proposal. This...  ...DC and is a hybrid remote position.ResponsibilitiesGuides ITSM strategy, planning, and service delivery to emphasize efficiency... 
    Currently hiring
    Remote work

    Govcio

    Washington DC
    1 day ago
  • $108.01k - $183.61k

     ...federal agency office in the DC area in the near future.*We are seeking a SeniorServiceNow Developer to design, develop, and support enterprise ServiceNow solutions across ITSM, ITOM, ITAM, SPM, HRSD, FSM, CMDB, Service Portal, and Mobile Agent. The role requires hands... 
    Full time
    Contract work
    Work experience placement
    Work at office
    Remote work

    ICF

    Washington DC
    2 days ago
  • Role Overview As a ServiceNow Developer, you will be responsible for designing, developing, and maintaining custom applications, workflows, integrations...  ...Do Develop and maintain ServiceNow solutions that support ITSM and ITOM processes across the enterprise. Assess existing... 
    Flexible hours

    MetroStar Corporation

    Arlington, VA
    1 day ago
  • $67 - $72 per hour

     ...Sr. ServiceNow Developer The client is seeking a full-time ServiceNow Application Developer to support the development, administration, and...  ...Human Resources Service Delivery (HRSD), IT Service Management (ITSM), IT Asset Management (ITAM), and other modules. The ideal... 
    Hourly pay
    Full time
    Work at office

    AHU Technologies, Inc.

    Washington DC
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to ServiceNow ITSM Developer. Be the first to apply!